Mary Baum
Conway
Summary
Community engagement professional with strong focus on fostering meaningful relationships and driving impactful initiatives. Skilled in stakeholder collaboration, strategic planning, and program development, ensuring alignment with organizational goals. Reliable team player, adaptable to evolving needs, consistently delivering results through effective communication and leadership.
Overview
22
22
years of professional experience
Work History
Assistant Community Engagement Director
Assisted Living Facility
03.2024 - Current
- Facilitate tours to prospects.
- Convert tours to move-in.
- CRM data base management.
- Generate and execute lease agreements.
- Coordinate sales and marketing initiatives with leadership team.
- Developed community outreach programs to enhance resident engagement and support services.
- Collaborated with local organizations to foster partnerships and resource sharing for residents.
Hearing Care Professional
Miracle Ear
12.2019 - 12.2021
- Conducted comprehensive hearing tests using state-of-the-art equipment.
- Educated patients on hearing health, leading to informed decisions.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
Alzheimer's Program Director
Concord Park Assisted Living
05.2003 - 11.2018
- Led innovative Alzheimer's programs, boosting patient engagement by 40%
- Collaborated with families, improving communication and support systems
- Facilitated support groups, fostering a sense of community for caregivers
- Developed and implemented strategic programs enhancing resident engagement and satisfaction.
- Led interdisciplinary teams to streamline operations and improve service delivery across departments.
- Oversaw compliance with state regulations, ensuring high-quality care standards were consistently met.
- Managed budgets and resources effectively to optimize financial performance of community initiatives.
Education
Bachelor of Arts - Psychology
University of Massachusetts
Skills
- Sales and CRM Management
- Customer needs assessment
- Event management
- Social media strategy
- Partnership development
- Marketing communications
- Resource development
- Customer service
Timeline
Assistant Community Engagement Director
Assisted Living Facility
03.2024 - Current
Hearing Care Professional
Miracle Ear
12.2019 - 12.2021
Alzheimer's Program Director
Concord Park Assisted Living
05.2003 - 11.2018
Bachelor of Arts - Psychology
University of Massachusetts
Similar Profiles
Indiya BlandIndiya Bland
Personal Care Assistant at Southern Living Assisted Living FacilityPersonal Care Assistant at Southern Living Assisted Living Facility
Lynda PIERRELynda PIERRE
Front Desk Receptionist at Salmos 23 Assisted Living FacilityFront Desk Receptionist at Salmos 23 Assisted Living Facility
Stephanie DennisStephanie Dennis
Residential Care Assistant at The Charter Assisted Living FacilityResidential Care Assistant at The Charter Assisted Living Facility
Colin SchmidtColin Schmidt
Landscaper at Laurel Oaks EstatesLandscaper at Laurel Oaks Estates
Kaid VaughnKaid Vaughn
General Manager at SwigGeneral Manager at Swig