Jamarree Daniels
Irving,TX
Summary
Professional who is knowledgeable and hardworking looking to transition from the U.S Army duty to the civilian workforce. Exceptionally skilled Logistics specialist with almost 4 years of logistics experience. Recognizes consistently for performance excellence and contributions to success in management for the military. Strengths in analytical and decision making backed by training in Supply Chain Management is what makes this background stand out from other applicants. An individual who is adaptable, and holds knowledge regarding supporting and maintaining computer systems, software's, and networks. I am now in the SAAS field looking to expand my journey in the world of technology and embracing the ever-growing field of tech.
Overview
4
4
years of professional experience
Work History
Sales Development Representative
Operatix
02.2023 - 05.2023
- Provided complete and appropriate solutions for every potential customer to boost top-line revenue growth, customer acquisition levels, and profitability
- Qualified leads from marketing campaigns as sales opportunities
- Contacted potential prospects through cold calls and emails
- Presents our company to potential prospects
- Built long-term trusting relationships with prospects
- Proactively seeks new business opportunities in the market
- Set up meetings or calls between (prospective) customers and Account Executives
- Reports to the Sales Manager on sales results.
Logistics Customer Support Specialist
US ARMY
07.2019 - 10.2022
- Evaluated customer issues and trends to determine areas in need of improvement and implemented corrections
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Maintained 100% accuracy and current customer account data with manual forms processing and digital information updates
- Offered advice and assistance to customers, paying attention to special needs or wants
- Communicated with vendors regarding backorder availability, future inventory, and special orders
- Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints concerning work orders, invoices, and shipments
- Produced weekly status reports 75% detailing logistic operations and problems.
Education
High School Diploma -
Fulshear High School
Fulshear, TXCertificate -
Certificate In Computer Information Systems: Systems Engineering
San Diego, CACertificate -
Certification training, computer user support specialist: information technology
Irving, TXSkills
- Troubleshooting
- Microsoft Office 365
- Time Management
- Cycle Cost Analysis
- Microsoft Windows
- Customer Service
- Amazon Web Services
- Information Technology
- Hubspot & Salesforce Software
- Sales CRM Management
- Account Management
- SAAS Presentations Skills
- Cold Calling
- End-user support
- Problem-solving skills
- IT service management
Timeline
Sales Development Representative
Operatix
02.2023 - 05.2023
Logistics Customer Support Specialist
US ARMY
07.2019 - 10.2022
High School Diploma -
Fulshear High School
Certificate -
Certificate In Computer Information Systems: Systems Engineering
Certificate -
Certification training, computer user support specialist: information technology
Similar Profiles
Eya El GhoulEya El Ghoul
Business development executive at OperatixBusiness development executive at Operatix
John HardemanJohn Hardeman
Sales Development Representative at OperatixSales Development Representative at Operatix
Deanna HarrisonDeanna Harrison
Business Development Representative at OperatixBusiness Development Representative at Operatix