Lizeth DeLeon
Columbia,Tennessee
Summary
Efficient front individual with 6 years of experience using customer service and excellent organizational skills to provide consistent service to clients. Affectionate and dependable individual with 3 years of experience providing medical assistance in chiropractic and optometry clinics. Manager experience of 1 year, directing staff and maintaining a pleasant customer service environment. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
9
9
years of professional experience
Work History
Tasker
Ulta
Spring Hill, Tennessee
03.2025 - Current
- Monitored inventory levels daily and restocked items as necessary.
- Organized displays to enhance customer attraction and drive sales.
- Trained new employees on equipment usage and safety protocols.
- Guided customers in selecting suitable products based on needs.
- Executed transactions efficiently while delivering exceptional customer service.
Server/Head of Social Media
Ransom Spirits and Provisions
Columbia, Tennessee
04.2024 - 02.2025
- Ensured that each guest was served courteously, quickly, and efficiently.
- Created digital content for social media platforms.
- Managed customer service inquiries across social media channels.
- Provided excellent customer service to ensure satisfaction.
Server
Barinos
Columbia, Tn
08.2023 - 03.2024
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Took orders from customers accurately and in a timely manner.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Checked food before serving it to customers.
Server
Asylum kitchen
Columbia , Tn
03.2023 - 08.2023
- Delivered food orders promptly and courteously.
- Checked food before serving it to customers.
- Monitored dining room for cleanliness and proper set-up at all times.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Handled money transactions accurately while following company procedures for handling cash payments.
Prep Cook
Cracker Barrel
Spring Hill, TN
07.2022 - 03.2023
- Followed strict standards for food handling and safety, minimizing risks to customers.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Controlled food cost and waste by selecting and using correct ingredients and amounts. To decrease food waste by 5%.
- Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
- Measured and mixed ingredients according to precise recipes for best results.
Host
Cracker Barrel
Spring Hill , TN
02.2022 - 03.2023
- Increased customers satisfaction by managing guest seating chart.
- Replies to guests needs and requests in timely and friendly manner.
- Monitors restaurants activities to determine seating and dining flow using appropriate seating chart.
- Performed and completed opening and closing duties.
Optometry Technician
Eyecare Plus
12.2020 - 04.2021
- Performed over 30 basic eye exams and test for visual capabilities and taking record of patient medical history.
- Explaining procedures process, preparing and performing test for patients.
- Educated patients on care and maintenance of contact lenses to decrease any risk of eye infections.
- Assist doctor in procedure and providing basic care to patients.
Receptionist/Office Assistant
The Joint Chiropractic
07.2019 - 11.2020
- Greeted over 50 patients in friendly matter, determined reason for patients visit, and gathered patient medical history.
- Provide patients information, schedule appointments in both person, over phone, and collected payments.
- Assist doctor in any translating.
- Maintaining reception area clean and organized for positive impression for patients.
Medical Receptionist
We Got Your Back Chiropractic Rehabilitation
03.2019 - 07.2019
- Responsible for scheduling, checking in, payments and insurance coverage for over 50 patients daily. Telephone skills helped increase sales by 10% in our massage therapist department.
- Was reliable to take patients messages to appropriate person, practiced good communication.
- Set up appointments for chiropractic visits and procedures
- Keeping up with providers schedules using calendar software, updating medical history. Completed patient referrals to other medical specialists.
- Kept waiting room clean and organized at all times.
Host
Bowl and Barrel
01.2019 - 03.2019
- Gathered information about guest size of the party, led them to their seats, offered menus and collected payments
- Managed guest flow by using seating chart to increase efficiency by 100%.
- Inform servers of newly seated guest for quicker service
- Assisted in preparation of dining room for upcoming special events, such as rearranging seats and printing special group
Skating Carhop/Manager
Sonic Drive-In
02.2016 - 12.2018
- Performing shift change task to keep store organized and working efficiently
- Establishes immediate positive connection with new customer
- Promptly provide change and order receipts when processing customer cash transactions
- Discussed specials, took drink and food orders
- Promoted customer loyalty by resolving escalated conflict to complete customer satisfaction.
- In charge of supervising, developing and delegating task to employees
- Operated opening and closing store, as well as reconciling cash drawers and making bank deposits.
Education
High School Diploma -
Spring Hill High School
Columbia, TN05.2016
Nail Technician
Mark Anthony’s School of Cosmetology
Columbia, TNSome College (No Degree) -
Columbia State Community College
Columbia, TNSkills
- Verbal and Written Communication
- Telephone Skills
- Customer and Client Relations
- Spanish Speaking
- Safe Work Practices
- Staff Training
Timeline
Tasker
Ulta
03.2025 - Current
Server/Head of Social Media
Ransom Spirits and Provisions
04.2024 - 02.2025
Server
Barinos
08.2023 - 03.2024
Server
Asylum kitchen
03.2023 - 08.2023
Prep Cook
Cracker Barrel
07.2022 - 03.2023
Host
Cracker Barrel
02.2022 - 03.2023
Optometry Technician
Eyecare Plus
12.2020 - 04.2021
Receptionist/Office Assistant
The Joint Chiropractic
07.2019 - 11.2020
Medical Receptionist
We Got Your Back Chiropractic Rehabilitation
03.2019 - 07.2019
Host
Bowl and Barrel
01.2019 - 03.2019
Skating Carhop/Manager
Sonic Drive-In
02.2016 - 12.2018
High School Diploma -
Spring Hill High School
Nail Technician
Mark Anthony’s School of Cosmetology
Some College (No Degree) -
Columbia State Community College
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