LIZETH HERNANDEZ
Sun Valley,CA
Summary
Passionate and certified esthetician dedicated to helping clients feel confident and beautiful. Skilled in customized skincare treatments, waxing, and brow services. Committed to creating a relaxing, results-driven experience for every client.
Overview
15
15
years of professional experience
Work History
Receptionist
Roots Management Group
Santa Clarita, CA
10.2022 - Current
- Oversaw front desk operations, handling phone inquiries and scheduling appointments efficiently.
- Provided exceptional customer service in high-demand residential setting.
- Assisted residents with inquiries, ensuring timely and effective support.
Esthetician Assistant
Find Your Peace Beauty Bar And Spa
Canoga Park, CA
09.2022 - Current
- Supported licensed esthetician in delivering facials, waxing, and skincare treatments.
- Maintained treatment rooms while adhering to strict sanitation standards.
- Educated clients on aftercare procedures and personalized skincare routines.
- Gained hands-on experience through observation and practice of techniques under supervision.
- Promoted and sold skincare products and service packages to enhance client satisfaction.
Student
Academy For Salon Professionals
Norridge, CA
10.2024 - 03.2025
- Completed over 600 hours of hands-on training.
- LED Microdermabrasion, High Frequency.
- Gained real-world experience in client care and professional protocols.
- Sanitation and State Board Protocols
- Product Knowledge and Retailing.
Student
Santa Monica College Esthetician Program
Santa Monica, CA
08.2024 - 10.2024
- Customized Facials.
- Client consultation and skin analysis.
- Full body and Brazilian waxing.
- Sanitation and State Board Protocols.
- Brow shaping and lamination.
Sales Associate
ACE Cash Express
Van Nuys, CA
01.2019 - 07.2021
- Processed cash, checks, and prepaid card transactions accurately, and adhered to financial policies.
- Balanced cash drawers and reconciled accounts daily, achieving zero discrepancies.
- Delivered exceptional customer service, increasing customer retention.
- Educated customers about financial products, boosting sales of prepaid cards and services.
- Maintained a secure and organized workspace, following strict cash management protocols.
Manager
Toys"R"Us
Burbank, CA
01.2016 - 12.2018
- Drove annual sales growth of 15% through strategic merchandising and promotions.
- Led team of over 10 employees to enhance operational efficiency and customer service.
- Optimized inventory control processes, reducing shrinkage and enhancing stock accuracy.
- Trained and developed employees, resulting in a 30% increase in productivity.
- Maintained 95% customer satisfaction rate by swiftly resolving issues.
Call Center Representative
Sears and Robuck
West Hills, CA
12.2015 - 06.2018
- Managed incoming phone calls to ensure efficient communication with clients.
- Resolved customer issues by confirming appropriate changes were implemented.
- Educated customers on all product lines and services available.
- Executed multitasking and independent work to maintain productivity.
Courtesy Clerk
Walgreens
Reseda, CA
02.2010 - 09.2017
- Efficiently bagged customer items, utilizing techniques to protect fragile products and organize groups.
- Assisted customers in transporting merchandise to vehicles for a seamless shopping experience.
- Provided friendly and knowledgeable responses to customer inquiries.
- Sorted unwanted items into appropriate store locations and arranged displays attractively.
- Maintained the cleanliness of the showroom and ensured orderly product presentations.
- Communicated product quality, value, and style information to enhance customer understanding.
Education
Esthetician Program - Customized Facials, Client Consultation and Skin Analysis, Full Body and Brazilian Waxing, Sanitation and State Board Protocols, Brow shaping and Lamination
Santa Monica College
Santa Monica, CA10.2025
Associate Degree - Social Work
Moorpark Community College
Moorpark, CA06.2025
Licensed Esthetician Training - Beauty School
Academy For Salon Professionals- Northridge
Northridge, CA03.2025
Skills
- Licensed esthetician
- Dermaplaning certification
- Brazilian certification
- Brow lamination certification
- Team collaboration
- Customer service
- Attention to detail
- Time management
Timeline
Student
Academy For Salon Professionals
10.2024 - 03.2025
Student
Santa Monica College Esthetician Program
08.2024 - 10.2024
Receptionist
Roots Management Group
10.2022 - Current
Esthetician Assistant
Find Your Peace Beauty Bar And Spa
09.2022 - Current
Sales Associate
ACE Cash Express
01.2019 - 07.2021
Manager
Toys"R"Us
01.2016 - 12.2018
Call Center Representative
Sears and Robuck
12.2015 - 06.2018
Courtesy Clerk
Walgreens
02.2010 - 09.2017
Esthetician Program - Customized Facials, Client Consultation and Skin Analysis, Full Body and Brazilian Waxing, Sanitation and State Board Protocols, Brow shaping and Lamination
Santa Monica College
Associate Degree - Social Work
Moorpark Community College
Licensed Esthetician Training - Beauty School
Academy For Salon Professionals- Northridge
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