Lizeth Siordia
San Leandro,CA
Summary
Organized, friendly and dependable candidate successful at managing multiple priorities with a positive attitude. options to successfully resolve issues. Upbeat and energetic handling difficult situations through resourcefulness and adaptability. Highly organized Client Service Representative possesses strong communication, problem-solving, and multitasking skills. Skilled in building strong relationships with clients and providing quality service.
Overview
8
8
years of professional experience
Work History
Project Manager Client Service Specialist
Bullfrog Screen-print & Embroidery
717 Whitney St, San Leandro, CA 94577
12.2019 - Current
- Provided knowledgeable service and support for all customer needs.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Coordinated with operations staff to resolve service problems and boost client satisfaction.
- Resolved concerns with products or services to help with retention and drive sales.
- Assisted with special marketing projects by coordinating distribution of marketing mailers, contacting customers to explain new marketing campaigns.
Receiving Clerk
Blue Frog Screen-print & Embroidery
717 Whitney St, San Leandro, CA 94577
04.2018 - 12.2019
- Double-checked cargo inventories and documentation for accuracy.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
- Coordinated warehouse organization scheme and product placements.
- Orchestrated routing by producing accurate shipping documentation and package labels.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
- Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.
- Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
Janitorial Cleaner
Yelp
140 New Montgomery St 19th Floor, San Francisco, C
09.2015 - 04.2016
- Performed troubleshooting and routine maintenance to keep equipment in optimal working condition.
- Sanitized restrooms using such chemicals as ammonia to reduce spread of germs.
- Cleaned and lubricated parts to keep equipment operating at peak performance.
- Served in various office, cafeteria and educational settings and gained transferable skills to clean environment to employers' full satisfaction.
- Maintained cleaning equipment, performed minor repairs and communicated with management regarding specific needs for new equipment.
- Upgraded janitorial services at facilities as evidenced by frequent comments about unprecedented cleanliness and sanitation.
- Organized and used industrial cleaning products following strict safety procedures.
- Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
Education
High School Diploma -
Castlemont High School
Oakland, CA06.2009
Skills
- Computer Skills
- Document Management
- Microsoft CRM
- Customer Support
- Sales Documentation
- Paperwork Processing
- Ability To Lift
- Microsoft Office
- Client Service and Support
- Adaptability
- Positive Attitude
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Project Manager Client Service Specialist
Bullfrog Screen-print & Embroidery
12.2019 - Current
Receiving Clerk
Blue Frog Screen-print & Embroidery
04.2018 - 12.2019
Janitorial Cleaner
Yelp
09.2015 - 04.2016
High School Diploma -
Castlemont High School