Lizeth Vasquez
Los Angeles,CA
Summary
My objective is to obtain a responsible and challenging position within the health care industry. A position that will allow me to learn new skills while utilizing my personal and interactive skills that I learned in school and previous work environments.
Overview
7
7
years of professional experience
Work History
Medical Receptionist
Optum Downtown
Los Angeles
11.2021 - Current
- Greet patient and directs them to the appropriate departments
- Answer multiple phone lines; directs calls and take messages as needed
- Verifies patient information and insurance eligibility collect payments
- Direct patients to complete forms and processes patient- related paperwork
- Informs providers assistant of no shows and cancellations
- Makes follows-up appointments for patients and calls patients to confirm appointments
- Contact 'bumped' patients and rescheduled appointments as appropriate
- Perform various front-office duties in a fast-paced, customer-oriented clinical environment needed
- Data inventory.
Sales Associate/ Cashier
Gap INC.
02.2017 - 10.2021
- Answer calls
- Assist customers on the sales floor
- Provide recommendations for customers based on their needs
- Address customer concerns
- Improve the overall customer experience
- Organize clothes on shelves and racks
- Put away clothes from the fitting room
- Answer customers questions regarding store discount, return policy and merchandise selection
- Inventory
- Cash register.
Education
B.A in Sociology -
Cal State University Dominguez Hills
05.2021
AA degree in Liberal Arts -
Santa Monica Community College
08.2019
High School Diploma -
College Preparatory Academy High School
2265 E 103RD St, Los Angeles CA06-2015
Skills
- Fluent in English and Spanish: verbal, writing and reading
- Able translate English to Spanish and Spanish to English
- Microsoft Outlook: word, excel and PowerPoint
- Team Player
- Quick learner
- Trouble-shooter
- Insurance Verification
- Outpatient Care
- Microsoft Office
- Appointment Setting
- Front Desk Operations
- Appointment management
- Co-payment collection
- Patient Registration
Timeline
Medical Receptionist
Optum Downtown
11.2021 - Current
Sales Associate/ Cashier
Gap INC.
02.2017 - 10.2021
B.A in Sociology -
Cal State University Dominguez Hills
AA degree in Liberal Arts -
Santa Monica Community College
High School Diploma -
College Preparatory Academy High School