Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Lizeth Velasquez

La Puente,CA

Summary

Resourceful and adaptable professional in customer service, recognized for contributing innovative ideas that improve team performance. Skilled in effective communication and problem-solving, consistently ensuring high levels of customer satisfaction and operational efficiency.

Overview

4
4
years of professional experience

Work History

Customer Service Representative

Northgate Gonzlez Markets
West Covina, California
02.2026 - Current
  • Proposed ideas and solutions that improved team performance and outcomes.
  • Communicated effectively with colleagues to foster collaboration.
  • Utilized POS system to track sales, returns and exchanges.
  • Recognized and addressed customer needs promptly and efficiently.

Personal Shopper

Northgate Gonzlez Markets
West Covina, California
08.2025 - 02.2026
  • Upheld high customer service standards, ensuring customer satisfaction.
  • Delivered quick, accurate service to satisfy customers under tight deadlines.
  • Organized product displays to improve customer shopping experience.

Customer Service Cashier

Northgate Gonzalez Markets
West Covina, California
06.2022 - 08.2025
  • Assisted customers with product inquiries and provided excellent service.
  • Collaborated with team members to ensure smooth store operations.
  • Processed customer transactions efficiently at Northgate Gonzalez Markets.

Education

Bachelor of Science - Psychology

California State University, Fullerton
Fullerton, CA
05-2027

Skills

  • Customer service
  • Sales tracking
  • Team collaboration
  • Effective communication
  • Conflict resolution
  • Problem solving
  • Critical thinking

Languages

English
Professional
Spanish
Professional

Timeline

Customer Service Representative

Northgate Gonzlez Markets
02.2026 - Current

Personal Shopper

Northgate Gonzlez Markets
08.2025 - 02.2026

Customer Service Cashier

Northgate Gonzalez Markets
06.2022 - 08.2025

Bachelor of Science - Psychology

California State University, Fullerton
Lizeth Velasquez