Lizeth Valentina Acosta Vargas
Charlotte,NC
Summary
Adept in elevating customer service standards, my tenure at Tikka Shack showcased my ability to enhance team performance and customer satisfaction. With expertise in customer service skills and a knack for developing effective solutions, I successfully trained personnel, boosting service ratings significantly. My approach combines attentive customer support with strategic improvements, ensuring exceptional client experiences.
Overview
2
2
years of professional experience
Work History
Costumer Service
Tikka Shack
Charlotte, NC
09.2022 - 01.2025
- Emphasized customer service excellence through ongoing training of front-line team members to improve customer service ratings.
- Coordinated customer service initiatives to ensure consistent delivery of excellent customer service.
- Developed solutions to improve customer service experience.
- Provided customer service support to existing clients.
- Provided superior customer service to all shoppers.
- Developed strategies for improving customer service standards.
- Provided customer service to ensure customer satisfaction.
- Resolved customer service inquiries in a timely manner while providing excellent customer service.
- Trained new customer service representatives on product knowledge and customer service techniques.
- Interviewed, trained and supervised customer service personnel.
Education
Associate of Arts - Interior Design
Central Piedmont Community College
Charlotte, NCSkills
- Customer service skills
- Customer service and assistance
- Call center customer service
- Customer service abilities
- Friendly customer service
- Attentive customer service
- Customer service and support
Languages
Spanish
Professional
Timeline
Costumer Service
Tikka Shack
09.2022 - 01.2025
Associate of Arts - Interior Design
Central Piedmont Community College
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