Lizett Camacho
El Paso,TX
Summary
Detail-oriented professional with extensive experience at Venegas Engineering & Management, excelling in invoice processing and data organization. Proven ability to enhance customer satisfaction through effective communication and conflict resolution. Proficient in Microsoft Excel, with a strong commitment to accuracy and efficiency in all tasks.
WPM are 70
Overview
11
11
years of professional experience
Work History
Accounting Clerk
Venegas Engineering & Management
09.2024 - Current
- Maintained organized filing systems for accounting records, ensuring easy access to crucial financial information when needed.
- Maintained accounting records utilizing in-house and client systems.
- Input high volume of monthly invoices with consistent accuracy.
Bilingual Customer Service Representative
Charter Communications
01.2022 - 09.2023
- Assisted customers with Spanish/English-language inquiries in a timely and professional manner.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Managed high-volume inbound calls, effectively prioritizing issues to ensure swift resolution and minimize hold times for customers.
- Enhanced customer satisfaction by addressing and resolving complex inquiries in both English and Spanish languages.
Social Media Customer Service
HGS - Hinduja Global Solutions
11.2021 - 12.2021
- Mediated conflicts between customers and service technicians, finding mutually agreeable solutions that maintained the integrity of established schedules.
- Utilized social media platforms effectively for advertising products and engaging with prospective customers online.
Data Entry Clerk
Conduent
06.2014 - 10.2021
- Completed data entry tasks with accuracy and efficiency.
- Organized, sorted, and checked input data against original documents.
Education
Associate of Arts - Graphic Design
EPCC Valle Verde
El Paso05-2027
High School Diploma -
Austin High School
El Paso06-2007
Skills
- Invoice processing
- Payment processing
- Clerical support
- Administrative support
- Data processing
- Document scanning
- Data organization
- Data analysis
- Data entry
- Microsoft Excel
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Accounting Clerk
Venegas Engineering & Management
09.2024 - Current
Bilingual Customer Service Representative
Charter Communications
01.2022 - 09.2023
Social Media Customer Service
HGS - Hinduja Global Solutions
11.2021 - 12.2021
Data Entry Clerk
Conduent
06.2014 - 10.2021
Associate of Arts - Graphic Design
EPCC Valle Verde
High School Diploma -
Austin High School
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