Lizetta Halter-MacInnes
Clinton,SC
Summary
Professional people-person with customer service experience in academic and hospitality settings. Comfortable handling unforeseen circumstances and communicating with a team to handle any conflicts that arise. Experienced at implementing policy while maintaining a welcoming, polite environment for patrons. Creative thinker, enjoys problem-solving, and helping others. Thrives in a customer-facing role.
Overview
4
4
years of professional experience
Work History
Evening Circulation and Building Supervisor
Presbyterian College
Clinton, SC
09.2024 - Current
- Implemented and communicated library policy to patrons.
- Trained and supervised student assistants.
- Provided circulation services, checked materials in and out, and shelved materials.
- Assisted patrons with library equipment.
- Resolved patron requests and complaints.
- Secured and closed the building each night.
- Social media management and marketing.
Resident Assistant
Clemson University
Clemson, SC
08.2021 - 05.2024
- Regularly met with, and built connections with, the residents in my community.
- Resolved conflicts between residents through facilitated discussions.
- Served as the first responder for incidents in my community.
- Communicated emergency situations to the appropriate authorities, and provided thorough documentation of all incidents.
- Worked shifts at the residential community desk, and overnight on-call shifts.
- Teamed up with coworkers to organize and carry out events.
- Maintained knowledge of, and promoted, campus resources.
Education
Bachelor of Fine Arts - Visual Arts
Clemson University
Clemson, SC05-2025
Skills
- Leadership and interpersonal skills
- Five years of customer service experience
- Professional training in conflict resolution and discussion facilitation
- Experience with safety procedures and emergency response
- Assertive and courteous policy implementation
- Communication
Timeline
Evening Circulation and Building Supervisor
Presbyterian College
09.2024 - Current
Resident Assistant
Clemson University
08.2021 - 05.2024
Bachelor of Fine Arts - Visual Arts
Clemson University