Trenton Keighley
New Bethlehem,PA
Summary
Proven leader with a track record of fostering teamwork and, adept in strategic planning and staff development. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer service relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success.
Overview
8
8
years of professional experience
Work History
Evening Manager/Building Monitor Supervisor
YMCA
05.2023 - Current
- Monitored employee performance through regular evaluations, providing constructive feedback as needed to support growth and development.
- Conducted regular staff meetings to communicate updates and address concerns.
- Facilitated communication between day shift managers and staff, ensuring seamless transitions between shifts for operational continuity.
- Trained and mentored new and existing staff to achieve best practices.
Pharmacy Assistant
The Medicine Shoppe Pharmacy
08.2016 - 05.2024
- Delivered exceptional customer service through active listening skills and addressing concerns promptly.
- Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
- Assisted in the training and mentoring of new pharmacy assistants, fostering a culture of continuous learning and professional development.
Education
Master of Science - Sports Management
Pennsylvania Western University
Global12.2024
Bachelor of Science - Integrative Studies: Communication Concentration
Pennsylvania Western University
Clarion, PA12.2023
Skills
- Organizational and time management skills
- Strategic planning knowledge
- Supervision and leadership
- Excellent verbal communication skills
- Proficient in Microsoft Office
- Flexible team player
- Customer service expertise
Timeline
Evening Manager/Building Monitor Supervisor
YMCA
05.2023 - Current
Pharmacy Assistant
The Medicine Shoppe Pharmacy
08.2016 - 05.2024
Master of Science - Sports Management
Pennsylvania Western University
Bachelor of Science - Integrative Studies: Communication Concentration
Pennsylvania Western University
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