Lizette Chavez
Alhambra,CA
Summary
Dynamic professional with proven customer service and team collaboration skills honed at McDonald’s and other roles. Excelled in fast-paced environments, enhancing customer satisfaction and streamlining payment processes. Demonstrates exceptional work ethic, integrity, and time management abilities. Achieved significant improvements in service efficiency without compromising quality.
Overview
5
5
years of professional experience
1
1
Certificate
Work History
Receptionist
3volution 7itness
12.2021 - 03.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Cashier
SAVERS
09.2021 - 04.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
Crew Member
McDonald’s
09.2019 - 10.2020
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Assisted other team members to achieve goals.
Education
High School Diploma -
South EL Monte High School
South El Monte, CA06.2020
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Payment processing
- Team collaboration
Certification
CPR
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Receptionist
3volution 7itness
12.2021 - 03.2024
Cashier
SAVERS
09.2021 - 04.2022
Crew Member
McDonald’s
09.2019 - 10.2020
High School Diploma -
South EL Monte High School