Compassionate Patient Care Technician with expertise in vital signs monitoring, patient observation, and blood glucose testing. Committed to delivering exceptional patient care and maintaining accurate electronic health records.
Overview
16
16
years of professional experience
Work History
Patient Care Technician
Sierra Providence East Medical Center
El Paso, TX
06.2023 - 07.2023
Assisted nursing staff with patient care tasks, ensuring comfort and safety.
Monitored vital signs and reported changes to healthcare team.
Maintained cleanliness and organization of patient areas, promoting infection control.
Documented patient information accurately in electronic health records system.
Insurance Verifier
The Foot Institute
El Paso, TX
09.2015 - 02.2018
Verified insurance eligibility for patients, ensuring accurate coverage details.
Processed patient information in electronic health record systems efficiently.
Coordinated with healthcare providers to resolve discrepancies in insurance claims.
Assisted patients with understanding their insurance benefits and coverage options.
Customer Service Representative
AllState
El Paso, TX
09.2008 - 09.2015
Resolved customer inquiries through effective communication and problem-solving techniques.
Managed high-volume calls, ensuring timely responses and accurate information delivery.
Tax Preparer
Liberty Tax Service
El Paso, TX
01.2008 - 05.2008
Prepared and reviewed individual and small business tax returns for accuracy and compliance with IRS regulations.
Education
Associate of Science - Accounting, Business, & Economics
El Paso Community College
El Paso, TX
12-2026
Associate of Arts - Multidisciplinary Studies
El Paso Community College
El Paso, TX
05-2025
Associate of Applied Science - Certified Clinical Medical Assistant
Southwest University
El Paso, TX
09-2020
High School Diploma -
Lydia Patterson Institute
El Paso, TX
06-1998
Skills
Vital signs monitoring
CPR certification
Patient observation
Blood glucose testing
Languages
Spanish
Native or Bilingual
Timeline
Patient Care Technician
Sierra Providence East Medical Center
06.2023 - 07.2023
Insurance Verifier
The Foot Institute
09.2015 - 02.2018
Customer Service Representative
AllState
09.2008 - 09.2015
Tax Preparer
Liberty Tax Service
01.2008 - 05.2008
Associate of Science - Accounting, Business, & Economics
El Paso Community College
Associate of Arts - Multidisciplinary Studies
El Paso Community College
Associate of Applied Science - Certified Clinical Medical Assistant