Lizette Morales
Sparks,NV
Summary
At Caesar's Entertainment, I leveraged my bilingual capabilities and exceptional customer service skills to enhance enjoyment and efficiency, resulting in a notable increase in customer satisfaction. Adept in cash handling and problem-solving, I successfully trained new staff, ensuring seamless operations, adherence to safety protocols and focused on keeping spaces clean and stocked.
Overview
2
2
years of professional experience
Work History
Midway Game Operator
Ceasars Entertainment
05.2022 - 02.2024
- Using simple math to make cash sales.
- Using money and cards for sales.
- Helping co-workers in stocking anything that is needed.
- Assisting customers in any help needed.
- Great speaking with others.
- Enhanced player experience by monitoring game performance and addressing technical issues promptly.
- Increased customer satisfaction by providing timely and professional assistance to players.
- Ensured smooth game operations by performing regular maintenance checks on gaming equipment.
- Collaborated with other team members to improve overall game quality and functionality.
Education
High School Diploma -
Edward C Reed High School
Sparks, NV06.2025
Skills
- Customer Service
- Multitasking
- Sales Abilities
- Cash Handling
- Game knowledge
- Empathy and patience
- Strong Work Ethic
- Age Verification
- Employee Training
- Professional Demeanor
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Midway Game Operator
Ceasars Entertainment
05.2022 - 02.2024
High School Diploma -
Edward C Reed High School