Elizabeth Valenzuela

Assisted in managing front-end operations, including cash register loans and pickups. Supported customer service and self-checkout processes. Provided assistance to cashiers and operated a cash register.

• Assisted in managing inventory levels to ensure product availability and minimize stock discrepancies.
• Maintained store appearance by organizing merchandise displays and ensuring compliance with safety standards.
• Supported team members in processing transactions efficiently during peak hours, enhancing customer service experience.

• Delivered exceptional customer service in a fast-paced environment, ensuring guest satisfaction and repeat business.
• Managed multiple tables efficiently, prioritizing tasks to enhance the dining experience for patrons.
• Collaborated with kitchen staff to ensure timely food preparation and accurate order delivery for guests.
• Assisted in training new staff on menu items, service protocols, and operational procedures to maintain quality standards.
• Maintained cleanliness and organization of dining area; adhering to health and safety regulations consistently.
• Handled cash transactions accurately, processing payments and managing tips with attention to detail.
• Contributed to team meetings by sharing feedback on service improvements and operational efficiencies for enhanced performance.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Cultivated warm relationships with regular customers.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Set positive tone for entire dining experience as first point of contact for incoming guests.

• Educated customers on wine pairings, regions, and varietals to promote informed purchasing decisions.
• Curated wine selections to meet customer preferences and enhance shopping experience.
• Conducted regular tastings and events to engage customers and boost store traffic.
• Managed inventory levels, ensuring optimal stock availability and freshness of products.
• Collaborated with team members to maintain a clean, organized, and visually appealing display area.

• Delivered exceptional customer service by efficiently managing multiple tables and ensuring guest satisfaction.
• Processed orders accurately using POS systems, enhancing operational efficiency during peak hours.
• Developed strong relationships with regular customers, fostering a loyal clientele through personalized service.
• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
• Maintained a clean and orderly dining area for an enjoyable guest experience.
• Bussed and reset tables to keep dining room and work areas clean.
• Maintained clean and organized dining areas to uphold restaurant hygiene standards.
• Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
• Used slow periods to restock supplies, ice, trays, and delivery bags.
• Maximized table turnover rate by managing reservations and seating arrangements.