Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Lizvette Hernandez

San Antonio,TX

Summary

Outgoing service employee with experience working both FOH and BOH. Focused and hardworking team member knowledgeable in food safety and customer satisfaction. Commended for having an enthusiastic personality and delivering exceptional customer service.

Overview

6
6
years of professional experience

Work History

Event Host, Server, Bartender

Chickennpickle
San Antonio, TX
05.2021 - Current
  • Manage event logistics and operations.
  • Solicit feedback from clients to assess event success and uncover opportunities for improvement.
  • Collaborate in professional team to solve workflow issues.
  • Plan and implement team projects to accomplish objectives.
  • Establish open and professional relationships with team members which facilitate communication, quickly resolving issues and conflicts.

Bartender

Deol
San Antonio, TX
12.2020 - 05.2021
  • Kept bar presentable and well-stocked to meet customer needs.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Team Leader

Whataburger
San Antonio, TX
09.2017 - 05.2021
  • Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Cross-trained and provided back up for customer service managers.
  • Adhered to rigorous standards for customer service, merchandising and operational safety.
  • Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.

Education

Bachelor of Arts - Politics And Law

The University of Texas At San Antonio
San Antonio, TX
08.2022

Skills

  • Food and Beverage Service
  • Cool Under Pressure
  • High-Volume Dining
  • Age Verification
  • Able to Lift 30 Pounds
  • Enthusiastic and Innovative

Languages

Spanish
Native or Bilingual

Timeline

Event Host, Server, Bartender

Chickennpickle
05.2021 - Current

Bartender

Deol
12.2020 - 05.2021

Team Leader

Whataburger
09.2017 - 05.2021

Bachelor of Arts - Politics And Law

The University of Texas At San Antonio

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Lizvette Hernandez