LIZVETTE MADERA
Gainesville,GA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Ready to help team achieve company goals. Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions. Highly motivated to take on new challenges.
Overview
10
10
years of professional experience
Work History
Pristine Clean
2020.08 - Current
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
- Greeted guests in with friendliness and professionalism.
- Educated clients on best practices for maintaining a clean home between visits, leading to improved overall home care habits among customers.
- Received numerous positive reviews from clients for attention to detail and exceptional work ethic.
- Assisted fellow house cleaners when needed during busy periods or staff shortages.
Picker Packer/Seasonal Worker
Carter's Distribution Center
2019.08 - 2020.01
- Pulled orders quickly to maintain demanding productivity goals.
- Created and enforced detailed organization processes to increase quality and service standards.
- Facilitated smooth workflow between departments by communicating effectively with coworkers and supervisors on order statuses or changes.
- Picked and packed order items.
- Printed labels, packaged boxes, and loaded into outbound containers.
Sales Associate
Shoe Department Encore
2016.06 - 2019.07
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Managed efficient cash register operations.
- Engaged with customers to build rapport and loyalty.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
Assistant Manager
Shoe Department Encore
2016.08 - 2017.10
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
Cosmetology Student
Reflections Salon And Spa
2014.08 - 2016.05
- Attended Customer's (Hair color, Nails, pedicures, facials, haircuts), Cashier/Receptionist, InventoryEnhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.
- Collaborated with team members to ensure a seamless and enjoyable customer experience for all salon clients.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Education
Associate of Science - Criminal Justice
Lanier Technical College
2020-12
High School Diploma -
West Hall High School
01.2016
Skills
- Fluent Bilingualism (spanish)
- Teamwork
- Organization and Time Management
- Multitasking
- Customer Service
- Fast Learner
- Excellent Communication
References
Yesenia Suarez, Manager, 706-540-8921
Languages
Spanish
Native/ Bilingual
Timeline
Pristine Clean
2020.08 - Current
Picker Packer/Seasonal Worker
Carter's Distribution Center
2019.08 - 2020.01
Assistant Manager
Shoe Department Encore
2016.08 - 2017.10
Sales Associate
Shoe Department Encore
2016.06 - 2019.07
Cosmetology Student
Reflections Salon And Spa
2014.08 - 2016.05
Associate of Science - Criminal Justice
Lanier Technical College
High School Diploma -
West Hall High School
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