Lizzet Muros
Neenah,WI
Summary
Adept in customer service and cash register operations, I excelled at Pick N Save by enhancing customer satisfaction and streamlining checkout processes. Leveraging critical thinking and active listening, I successfully mentored new hires and resolved conflicts, significantly contributing to a positive shopping environment and repeat business.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Pick N Save
10.2024 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
Self Checkout Host
Pick N Save
02.2024 - Current
- Engaged with customers and offered assistance upon entry into store.
- Mannered to assist broken self check out machine.
- Positive attitude to guide and assist any needs or concerns with each customer.
Cashier
Pick N Save
07.2022 - Current
- Experienced with money and customers. Well mannered with customers with a positive attitude.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
Education
Neenah High School
Neenah, WI05.2024
Skills
- Customer Service
- Active Listening
- Problem-solving abilities
- Critical Thinking
- Money handling abilities
- Cash register operations
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
French
Professional Working
References
Rhonda Mesleo, supervisor
rhonda@relishandroots.com ; (920) 540 6809
Timeline
Customer Service Representative
Pick N Save
10.2024 - Current
Self Checkout Host
Pick N Save
02.2024 - Current
Cashier
Pick N Save
07.2022 - Current
Neenah High School
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