Experienced owner/operator successfully delivering services on contract or project basis to clients in various industries and specialties. Demonstrated ability to provide expert advice and guidance, helping clients improve market position. Enthusiastic about providing professional support in different environments.
Overview
1
1
year of professional experience
Work History
Business Owner
L&J Transportation And Logistics Llc
03.2023 - Current
Managed day-to-day business operations.
Operated with safety and skill to avoid accidents and delays.
Maintained compliance with weight limits, safety regulations, and transportation laws through diligent record-keeping and inspections.
Maintained daily, legible DOT log book and submitted corresponding documents.
Delivered exceptional customer service by addressing concerns promptly, resolving issues professionally, and fostering positive rapport with clients.
Managed financial aspects of business operations including budgeting, expense tracking, invoice processing, and tax filing.
Verified contents of inventory loads against Bills of Lading.
Established strong working relationships with dispatchers, resulting in improved coordination and scheduling.
Streamlined delivery process by planning optimal routes, considering fuel costs and traffic conditions.
Promoted safe work environment by adhering to company policies and federal regulations governing commercial vehicle operations.
Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Boosted customer satisfaction by ensuring timely and accurate deliveries, maintaining open communication with clients.
Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks, and forklifts.
Established strong customer relationships through excellent communication and attentive service.
Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
Independent Contract Driver
Hajoca Plumbing And Supply
10.2023 - 03.2024
Utilized comprehensive knowledge of local geography to offer alternative route suggestions during periods of heavy congestion or construction-related detours.
Maintained vehicle safety and cleanliness, ensuring professional representation of the company at all times.
Collaborated closely with dispatchers to provide accurate updates on delivery status, location, and estimated arrival times.
Exhibited strong organizational skills in managing daily tasks, ensuring all deliveries were completed well within designated timeframes.
Demonstrated adaptability in handling diverse types of cargo securely, including fragile items requiring special care during transport.
Performed regular vehicle maintenance checks to avoid breakdowns or delays in service delivery.
Enhanced customer satisfaction by providing timely and efficient delivery services.
Assisted clients with loading/unloading packages as needed, showcasing strong physical fitness and dedication to customer service excellence.
Independent Contractor Driver
Powerforce
03.2023 - 10.2023
Assisted clients with loading/unloading packages as needed, showcasing strong physical fitness and dedication to customer service excellence.
Managed tight delivery schedules for optimal efficiency, reducing overall expenses and fuel consumption.
Collaborated closely with dispatchers to provide accurate updates on delivery status, location, and estimated arrival times.
Coordinated pickup/drop-off schedules effectively to maximize earnings per hour worked while meeting customer expectations consistently.
Enhanced customer satisfaction by providing timely and efficient delivery services.
Demonstrated adaptability in handling diverse types of cargo securely, including fragile items requiring special care during transport.
Navigated challenging routes and road conditions to ensure on-time deliveries without compromising safety standards.
Performed regular vehicle maintenance checks to avoid breakdowns or delays in service delivery.
Handled invoices accurately, ensuring prompt payment for services rendered and clear record-keeping for tax purposes.
Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
Education
No Degree - Logistics And Materials Management
NDFCA
Phoenix, AZ
03.2023
Associate of Science - Medical Office Management
Glendale Community College
Glendale, AZ
04.2010
Skills
Client Relationship Building
Workload Management
Deadline Adherence
Safety Compliance
Scheduling
Requirements Gathering
Estimations and quotes
Operations Oversight
Customer Support
Logistics Coordination
Languages
Spanish
Native or Bilingual
Timeline
Independent Contract Driver
Hajoca Plumbing And Supply
10.2023 - 03.2024
Business Owner
L&J Transportation And Logistics Llc
03.2023 - Current
Independent Contractor Driver
Powerforce
03.2023 - 10.2023
No Degree - Logistics And Materials Management
NDFCA
Associate of Science - Medical Office Management
Glendale Community College
Similar Profiles
Martin. Ishmael ChanMartin. Ishmael Chan
Delivery Driver, Shipping at Dynamic Transportation And Logistics LLCDelivery Driver, Shipping at Dynamic Transportation And Logistics LLC