Lizzeth Perfecto
Chicago,IL
Summary
Driven Sales Lead with comprehensive background in retail sales and team leadership. Possess strong skills in customer service, merchandising, and inventory management. Known for nurturing client relationships, driving revenue growth, and effectively training new staff members. Consistently exceed sales goals and improve store operations efficiency through proactive problem-solving.
Overview
2
2
years of professional experience
Work History
Sales Lead Keyholder
Famous Footwear
Chicago, IL
10.2024 - Current
- Assisted in training new sales associates on store policies, procedures, and standards of operations.
- Resolved customer issues in a timely manner while maintaining professionalism at all times.
- Developed strategies to increase sales opportunities by utilizing promotional materials, displays, and signage.
- Maintained a neat, organized, and clean work area throughout the shift.
- Performed opening and closing duties including counting cash drawers and preparing bank deposits.
- Worked effectively in team environments to make the workplace more productive.
Sales Associate
Famous Footwear
Chicago, IL
06.2024 - 10.2024
- Maintained up-to-date knowledge of store merchandise.
- Delivered precise details regarding products, pricing and services.
- Provided expertise in product selection, size recommendations, and style advice to customers.
- Greeted customers and provided exceptional customer service.
- Upsold additional items based on customer interests and needs.
- Built strong customer relationships through personalized interactions.
- Interacted with customers in a friendly and professional manner to identify their requirements.
Fulfillment Expert
Target
Chicago, IL
11.2022 - 06.2023
- Developed and maintained relationships with suppliers to ensure timely delivery of orders.
- Coordinated product fulfillment activities with other departments such as marketing, accounting, and customer service.
- Followed proper packaging requirements depending on order size and type.
- Packed merchandise for delivery and moved items to delivery area.
- Located merchandise from shelves and storage areas to fill orders.
- Accepted, processed and quickly filled orders.
Education
Under Grad - Game Design
Columbia College Chicago
Chicago, IL05.2027
High School Diploma -
Mather High School
5835 N Lincoln Ave, Chicago, IL 6065905.2023
Skills
- Heavy Lifting
- Product Packaging
- Work Prioritization
- Pulling and Preparing Orders
- Order Picking
- Teamwork and Collaboration
- Customer Service
- Associate coaching
- Sales reporting
- Effective communication
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Sales Lead Keyholder
Famous Footwear
10.2024 - Current
Sales Associate
Famous Footwear
06.2024 - 10.2024
Fulfillment Expert
Target
11.2022 - 06.2023
Under Grad - Game Design
Columbia College Chicago
High School Diploma -
Mather High School
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