Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
My certifications
Additional Information
Timeline
Generic
Lizzie Crawford

Lizzie Crawford

Greenwood Sc,SC

Summary

Proven track record in enhancing customer loyalty and expanding client base, notably at Great Clips and Belks Distribution. Excelled in high-stress conflict resolution and increased sales through strategic upselling. Skilled in problem-solving and Microsoft Excel, demonstrating exceptional organizational abilities and software proficiency. Achievements include training peers and significantly improving operational efficiency.

Overview

2025
2025
years of professional experience

Work History

Customer Service Representative

Great Clips
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Sales Representative

Belks Distribution
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.

Operator

Yanfeng Automotive Interiors
04.2018 - Current
  • Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
  • Provided on-the-job training to newly hired workers and team members.
  • Maintained knowledge of industry policies and procedures to set up and operate equipment safely.

Education

High School Diploma - English Composition

Ninety Six High School
Ninety Six, SC
06.1983

Skills

    Problem solving The ability to identify and resolve issues efficiently and effectively

    Organizational Skills Managing multiple tasks and priorities, attention to details

    Software Proficiency Hr soft ware , word, Microsoft excel

Accomplishments

During my time at Piedmont Technical College I develop strong organizational and detailed- oriented skills through my course of study. These skills coupled with my experience that is already mentioned. I am eager to apply my organizational abilities and attention to detail in a practical , hand- on role, I’m particularly drawn to this position is to gain the knowledge of this position.


I’m currently enrolled at Piedmont Technical College majoring in Human Resource Generalist and an Associate in Applied Sciences. These degrees will provide me with a solid foundation In thinking, problem solving, and teamwork. While I am exploring

different career paths I’ve became interested in logistics and operations receiving clerk.


The receiving clerk position at Yanfeng Automotive Manufacturing Company offers a great opportunity to gain practical knowledge in an environment to further, and develop my

skills, and contribute to a successful Team!!

Affiliations

My affiliations are mentorship programs, and company culture and values. I work closely with managing inventory and coordination of shipments.

My certifications

I have knowledge of HR Generalist and Associate in applied science in which I’m in a course of studies  at Piedmont Technical College.These courses offers a Professional certifications which requires a combination of education, experience, and passing the final proctor exams.

Additional Information

I have Technical Knowledge of proficient Microsoft office and microdot word excel and I speak fluent English.

Timeline

Operator

Yanfeng Automotive Interiors
04.2018 - Current

Customer Service Representative

Great Clips

Sales Representative

Belks Distribution

High School Diploma - English Composition

Ninety Six High School
Lizzie Crawford