Lizzy Osorio
Menasha,WI
Overview
4
4
years of professional experience
Work History
Barista
Starbucks
06.2023 - Current
- Promoted a welcoming atmosphere by greeting customers with a friendly attitude and promptly addressing their needs.
- Maintained a clean and organized workspace.
- Pleasantly interacted with customers during hectic periods to promote a fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Banquet Server
Waverly Beach
09.2021 - 04.2023
- Catered to the needs of banquet guests by delivering entrees and refilling beverages with proper etiquette.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Completed post-event tasks such as cleaning, breakdown, and inventory management.
Food Runner
Waverly Beach
06.2021 - 04.2023
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
Education
Bachelor of Music Education - Choral Music Education
University of Wisconsin, Eau Claire
Eau Claire, WI05-2028
High School Diploma -
Appleton North High School
Appleton05-2024
Skills
- Fluent in English and Spanish
- Exceptional customer service
- Fast Learner
- Friendly and outgoing
- Attention to detail
- Team player
- Social media management
Accomplishments
National Honors Society (2022-2024)
Wisconsin Leadership Seminars Attendee (2022-2024)
WSMA State Honors Choir (2024)
Timeline
Barista
Starbucks
06.2023 - Current
Banquet Server
Waverly Beach
09.2021 - 04.2023
Food Runner
Waverly Beach
06.2021 - 04.2023
Bachelor of Music Education - Choral Music Education
University of Wisconsin, Eau Claire
High School Diploma -
Appleton North High School