Summary
Overview
Work History
Education
Skills
Timeline
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Lizzy Wilson

Rochester,NY

Summary

Proven in enhancing guest satisfaction at Brookdale Senior Living Facility, I excel in customer service and relationship building. Leveraging strong multitasking abilities and a positive demeanor, I fostered teamwork and improved dining experiences, demonstrating a reliable work ethic. Achievements include significant service enhancements, underpinned by guest relations and a focus on resident comfort.

Overview

2
2
years of professional experience

Work History

Volunteer Dining Room Server

Young Life Capernaum
08.2022 - 08.2022
  • Served breakfast, lunch, and dinner to Young Life campers with special needs for four weeks.
  • Enhanced camper satisfaction by providing exceptional service and maintaining a clean dining environment.
  • Built long-lasting relationships with campers.
  • Contributed to a positive work atmosphere by fostering teamwork among colleagues while also demonstrating initiative when needed.

Style Retail Associate

Target
11.2022 - 01.2023
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
  • Helped customers complete purchases, locate items, and join reward programs.

Dining Room Server

Brookdale Senior Living Facility
05.2023 - Current
  • Took orders and delivered food items to residents in main dining room.
  • Enhanced customer satisfaction by providing exceptional service and maintaining a clean dining environment.
  • Built long-lasting relationships with residents.
  • Contributed to a positive work atmosphere by fostering teamwork among colleagues while also demonstrating initiative when needed.
  • Increased customer satisfaction by monitoring dietary restrictions and allergies, ensuring safe and enjoyable dining experiences for all guests.

Education

Bachelor of Science - Nursing

St. John Fisher University
Pittsford
05.2028

High School Diploma -

Fayetteville-Manlius High School
Manlius, NY
06.2024

Skills

Customer service focus

Guest Relations

Reliable work ethic

Positive demeanor

Strong multitasking

Relationship Building

Timeline

Dining Room Server

Brookdale Senior Living Facility
05.2023 - Current

Style Retail Associate

Target
11.2022 - 01.2023

Volunteer Dining Room Server

Young Life Capernaum
08.2022 - 08.2022

Bachelor of Science - Nursing

St. John Fisher University

High School Diploma -

Fayetteville-Manlius High School

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Lizzy Wilson