LJ Falconer Jr
Milwaukee,WI
Summary
Driven Supervisor with a proven track record at Double Tree Hotel By Hilton, enhancing team productivity and customer satisfaction through effective staff management and problem-solving. Skilled in training and mentoring, I excel in fostering a culture of excellence and achieving goals. Demonstrated ability to lead with a focus on results, improving workflows, and motivating employees for peak performance.
Overview
19
19
years of professional experience
Work History
Cook
Oak Park Place LLC
09.2021 - Current
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Supervisor
Double Tree Hotel By Hilton
01.2006 - 03.2021
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
Skills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
Timeline
Cook - Oak Park Place LLC
09.2021 - Current
Supervisor - Double Tree Hotel By Hilton
01.2006 - 03.2021
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