L.J Shelton
Charlotte,NC
Summary
Results-driven healthcare professional with over 4 years of experience in medical laboratory settings. Expertise in specimen handling, data documentation, and compliance with safety and regulatory standards, including HIPAA and OSHA. Detail-oriented with strong communication skills and a proven track record in following standardized procedures and maintaining accuracy.
Overview
6
6
years of professional experience
Work History
Registered ABA Counselor
ACTION BEHAVIOR CENTERS
Charlotte, NC
02.2025 - 12.2025
- Developed and implemented behavioral intervention plans targeting specific challenging behaviors to enhance client outcomes.
- Monitored and analyzed behavioral progress through precise data recording in various settings to inform treatment adjustments.
- Provided one-on-one behavioral support to improve communication, social, and daily living skills.
- Collaborated with clinical team to maintain high standards of care quality and ensure client safety.
Behavioral Technician Intern
LEGENDS PUBLIC CHARTER SCHOOL
Lanham, MD
12.2023 - 01.2025
- Collected data and shadowed Board Certified Behavior Analyst (BCBA) during direct interactions with families and students, gaining practical experience in behavior analysis.
- Built rapport and communicated effectively with families and students with behavioral support needs, fostering trust and collaboration.
- Enforced specific reinforcement strategies tailored to individual client assessments, enhancing support effectiveness.
Pharmacy Technician
CVS PHARMACY
Savannah, GA
08.2022 - 11.2023
- Processed high-volume patient and insurance inquiries, resolving claims and coverage issues efficiently.
- Maintained accurate patient records, including demographics, allergies, and prescriptions in RXconnect while adhering to HIPAA and CVS privacy policies.
- Streamlined inventory management through effective cleanliness and stock rotation practices.
Service Coordinator
NISSAN SOUTH UNION CITY
Savannah, GA
10.2021 - 08.2022
- Created customer databases across multiple dealerships, scheduling service appointments efficiently.
- Managed telephone and email inquiries, assessing service needs and providing professional guidance.
- Built and maintained strong relationships with service providers and customers through effective communication.
- Managed valet dispatch operations to ensure timely service for customers. to enhance customer service experience.
- Demonstrated proficiency in Microsoft Excel, Office, X-Time scheduling, and valet dispatch tools.
- Supported daily operations by managing the on-site café.
Accounting Firm Summer Intern
ADVANCED CORE CONCEPTS
Atlanta, GA
05.2020 - 08.2020
- Communicated by phone to ensure timely and accurate completion of intern duties.
- Welcomed and assisted visitors by managing check-in and check-out processes and performing routine administrative tasks including filing, typing, copying, and scanning.
- Managed front desk operations, welcoming visitors and handling inquiries to support smooth office function.
- Provided administrative support to ensure efficient office operations by assisting managers and employees with organizational and communication tasks.
Education
Bachelor of Science - Biology
Savannah State University
Savannah, GA05.2023
Skills
- Specimen handling and preparation
- Sample integrity preservation
- HIPAA-compliant documentation
- OSHA safety standards
- Infection control
- Electronic health record navigation
- Data entry
- Microsoft Office applications
- Data analysis
Timeline
Registered ABA Counselor
ACTION BEHAVIOR CENTERS
02.2025 - 12.2025
Behavioral Technician Intern
LEGENDS PUBLIC CHARTER SCHOOL
12.2023 - 01.2025
Pharmacy Technician
CVS PHARMACY
08.2022 - 11.2023
Service Coordinator
NISSAN SOUTH UNION CITY
10.2021 - 08.2022
Accounting Firm Summer Intern
ADVANCED CORE CONCEPTS
05.2020 - 08.2020
Bachelor of Science - Biology
Savannah State University