L. Jeanene Fernett

• As a Community Manager, I play a very important role, not only with existing members, but with residents as well
• perform operational tasks such as collecting rent, managing supplies, marketing materials, sales, and leasing of used, new, foreclosed, broker homes, and turn overs.
• In addition to this, I serve as the main source of communication for the residents
• Resolve all complaints that come through the office
• I develop and maintain positive relationships with vendors, cities, municipalities, and counties
• I plan and oversee community events to help maintain positive community environment, coordinate with residents to uphold property standards, travel to/attend company meetings, trainings, and conferences as requested by management
• I coordinate new home delivery and set-up, and request any warranty or follow-up work with manufacturers
• Duties performed - Application processing, Customer Service, Filing, Evictions, Collecting rent payments, Answering phones, Processing service requests and work orders, Security Deposit disbursements/charges, etc., Handling all lease violation letters to tenants, Management contracts, Sorting and handling of mail, Lease renewals.

Duties performed - Application processing, Customer Service, Filing, Evictions, Collecting rent payments, Answering telephone, Processing service requests and work orders, Security Deposit disbursements/charges, MLS input listings, withdrawals, change-of-status, etc., Handling all lease violation letters/HOA violations letters to tenants, Management contracts, Sorting and handling of mail, Lease renewals, Supervising clerical assistant, Handling leases and all correspondence, Collecting, receiving, and dispersing monies, Inspections, Billing and Invoicing