Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Patsy Gomez

Dallas,TX

Summary

Versatile and results-driven professional with a track record of enhancing community engagement for Yes Communities and streamlining operations across financial and sales sectors. Excelled in financial budgeting and reporting, alongside fostering robust customer relationships. Achieved significant occupancy and revenue growth through strategic marketing and exceptional client service.

Hands-on Community Manager known for excellent public relations and marketing coordination. Highly trained professional with passion for working with and for people. Solutions-oriented problem-solver with goal-oriented mindset.

Overview

18
18
years of professional experience

Work History

Community Manager

Yes Communities
09.2009 - 03.2022
  • Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
  • Planned and executed promotional activities to drive community engagement and increase occupancy numbers.
  • Streamlined operations by communicating efficiently with clients, keeping meticulous records, budget management, and internal collaboration.
  • Worked with maintenance staff to complete timely repairs and enhancements.
  • Conducted regular inspections to identify needed improvements and maintain highest standards.
  • Collected and maintained careful records of rental payments and payment dates.

Lead Teller

JPMorgan Chase
02.2007 - 07.2009
  • Introduced customers to other bank team members to help meet financial needs.
  • Investigated and promptly resolved issues with patron accounts.
  • Created teller schedule to keep weekly and weekend shifts properly staffed.
  • Received car loan, home loan, and other payments and posted to accounts.
  • Managed daily bank operations by processing customer transactions and providing exceptional customer service.
  • Counted, verified and handled bank deposits and armored car transactions.
  • Arranged monies received in cash boxes and coin dispensers according to denomination.

Sales Manager

AT&T Wireless
08.2004 - 01.2007
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Attended industry events and conventions to expain sales opportunities.
  • Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
  • Facilitated business by implementing practical networking techniques.
  • Communicated product quality and market comparisons by creating sales presentations.
  • Implemented systems and procedures to increase sales.

Education

No Degree -

Eastfield College
Mesquite, TX

High School Diploma -

Skyline High School
Dallas, TX
05-2004

Skills

  • Financial budgeting and reporting
  • Facility repair reporting
  • Payment management
  • Income and expense management
  • Customer service
  • Employee performance management
  • Staff training
  • Payment processing
  • Employee recruitment
  • Community marketing
  • Client service and support
  • Policy administration

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Community Manager

Yes Communities
09.2009 - 03.2022

Lead Teller

JPMorgan Chase
02.2007 - 07.2009

Sales Manager

AT&T Wireless
08.2004 - 01.2007

No Degree -

Eastfield College

High School Diploma -

Skyline High School

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Patsy Gomez