Aime Gatica
Westland Real Estate Group
Las Vegas,Nevada
3
Languages
1
Certification
11
years of professional experience
Experienced bilingual (English/Spanish) Property Manager with 10+ years of success overseeing residential and multifamily communities of up to 900 units. Proven expertise in lease administration, rent collection, budget management, maintenance coordination, and regulatory compliance. Demonstrated success in increasing occupancy rates, improving resident satisfaction and retention, reducing delinquency, and resolving resident concerns efficiently. Skilled in leading high-performing teams, optimizing daily operations, and maximizing property performance and profitability. Proficient in Yardi, RealPage, On-Site, CRM platforms, and BlueMoon. Recognized for strong leadership, operational efficiency, financial accountability, and delivering well-managed, high-performing communities.
Work History
Community Manager
1 Year 4 Months- Coordinated resident communications, resolving inquiries and maintaining positive community relations.
- Managed lease administration, renewals, and occupancy tracking for stable property performance.
- Oversaw vendor scheduling, work orders, and service follow-up to support timely maintenance completion.
- Monitored property compliance, documenting issues and ensuring adherence to policies and regulations.
- Led conflict resolution efforts, addressing complaints professionally and protecting community standards.
- Prepared reports on budgets, occupancy, and operational trends for leadership review.
- Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
- Continuously assessed community goals and objectives, making data-driven decisions to align strategies with overall organizational priorities.
- Trained onsite staff on resident service expectations, procedures, and issue escalation.
PROPERTY MANAGER, MULTIFAMILY
10 Months- Managed and oversaw daily operations of residential and commercial properties, ensuring efficient and smooth functioning of all aspects of property management
- Managed property operations and tenant relations for diverse portfolios.
- Conducted regular property inspections to ensure compliance and maintenance standards.
- Oversaw financial reporting and budgeting for property expenses and revenue projections.
- Collaborated with contractors and vendors to coordinate property repairs and improvements, ensuring high-quality work and cost-effectiveness
- Utilized property management software to streamline administrative tasks, track lease agreements, and generate financial reports, improving overall operational efficiency
- Developed and implemented emergency response plans, ensuring the safety and well-being of tenants in the event of unforeseen circumstances
- Conducted market analysis to set competitive rental rates, contributing to increased property revenue and market competitiveness
- Maintained accurate and up-to-date property records, including lease agreements, maintenance logs, and financial documents, ensuring compliance with industry regulations
- Implemented preventative maintenance programs, extending the lifespan of property systems and reducing overall maintenance costs
- Developed and maintained positive relationships with property owners, providing regular updates on property performance and financial outcomes
- Coordinated lease agreements, renewals, and tenant move-ins/move-outs efficiently.
PROPERTY MANAGER
1 Year 8 Months- Managed tenant relations and addressed inquiries effectively.
- Coordinated property maintenance and repairs with service providers.
- Developed and implemented property marketing strategies to attract tenants.
- Oversaw lease agreements ensuring compliance with regulations.
- Conducted regular property inspections for quality assurance.
- Collaborated with financial teams on budget management and forecasts.
- Trained and supervised junior staff on operational procedures.
- Resolved disputes between tenants to maintain a harmonious environment.
- Handled resident complaints and expedited maintenance requests.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
- Collected monthly assessments, rental fees, deposits and payments.
- Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
- Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
- Processed evictions when necessary in accordance with state laws and procedures.
- Managed all maintenance requests from tenants in a timely manner.
- Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
- Ensured that all rent payments were collected on time by following up with delinquent tenants.
- Facilitated tenant paperwork processing and verification.
- Coordinated with maintenance and contractors to promote timely turnovers after move-outs.
- Prepared monthly reports detailing financial performance data such as revenue growth, expenses incurred.
PROPERTY MANAGER
6 Years 7 Months- Managed tenant relations and addressed inquiries effectively.
- Coordinated property maintenance and repairs with service providers.
- Developed and implemented property marketing strategies to attract tenants.
- Oversaw lease agreements ensuring compliance with regulations.
- Conducted regular property inspections for quality assurance.
- Collaborated with financial teams on budget management and forecasts.
- Trained and supervised junior staff on operational procedures.
- Resolved disputes between tenants to maintain a harmonious environment.
- Handled resident complaints and expedited maintenance requests.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
- Collected monthly assessments, rental fees, deposits and payments.
- Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
- Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
- Managed all maintenance requests from tenants in a timely manner.
- Processed evictions when necessary in accordance with state laws and procedures.
- Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
Education
Real Estate - Real Estate
BACHELOR'S DEGREE - BUSINESS
HIGH SCHOOL DIPLOMA - BUSINESS
Skills
Yardi
CRM
Entrata
OnSite
RealPage
Snappt
Celery
PetScreening
ReignCafeoffice
Vacancy marketing
Maintenance management
Vendor management
Budget planning
Operations management
Commercial property
Construction management
Affordable housing programs
Property tours and inspections
Property management
Cost control
Advertising and marketing
Financial budgeting and reporting
Renovations process
Processing Applications
Inspecting move out units
Move out Statements
Payables
Monthly Financial Reports
Financial reporting
Property inspections
Lease administration
Tenant relations
Property management software
Budgeting
Marketing strategies
Certification
- Driver's License, 10/31/26
- Real Estate License, 01/01/24, 01/31/26
- Preparer Tax Identification Number (PTIN), 01/01/24, 01/31/25
- CMCA
- Non-CDL Class C
- CDL A
- ServSafe
- CPR Certification
- Certified Notary Public
- Certified Apartment Manager
- EPA Universal Certification
- Passenger Endorsement
- Certified Scrum Master
- Certified Property Manager
- NALS Certification
Awards
- Property Super Star of The Year, 12/01/23
- Employee of the month, 3
Education and Training
false
Accomplishments
- Property of the Year: Recognized for outstanding property performance, operational excellence, and community management.
- Manager of the Year: Awarded for exceptional leadership, team development, and property operations.
- Employee of the Year: Recognized for dedication, professionalism, and outstanding contributions.
- Leasing Performance Award: Achieved the highest number of leases in a single year, demonstrating strong leasing and marketing skills.
- Occupancy Growth: Increased occupancy from 79.5% to 95% in just 90 days through strategic leasing initiatives, effective marketing, and proactive resident retention.
- Delinquency Reduction: Reduced outstanding delinquency from $55,000 to under $5,000 within 60 days, improving collections performance and overall financial stability.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Portuguese
Elementary
Timeline
Community Manager
Westland Real Estate Group
06.2025 - CurrentRead More
PROPERTY MANAGER, MULTIFAMILY
Cushman & Wakefield
08.2024 - 06.2025Read More
PROPERTY MANAGER
Davlyn Investments
11.2022 - 07.2024Read More
PROPERTY MANAGER
Wilson Real Estate
02.2016 - 09.2022Read More
Pioneer High School
HIGH SCHOOL DIPLOMA from BUSINESS
Read More
Columbia Basin College
BACHELOR'S DEGREE from BUSINESS
Read More
Realty School
Real Estate from Real Estate
Read More