Service-oriented professional skilled in enhancing guest satisfaction through collaboration and problem-solving. Expertise in inventory management promotes operational efficiency and a welcoming atmosphere. Focused on delivering personalized solutions to create memorable experiences in fast-paced settings while fostering a positive work culture that drives team success.
Work History
Pool Server
1 Year 2 Months
Solera, G.LION Hawaii | 08.2025 - Current
Guided guests with menu selections and addressed inquiries about food and beverages, resulting in increased guest satisfaction.
Maintained cleanliness and organization of poolside dining area, contributing to enhanced guest experience during shifts.
Managed inventory of supplies and communicated needs to management, ensuring smooth operations.
Delivered exceptional customer service in fast-paced poolside environment.
Managed beverage orders efficiently, ensuring timely delivery to guests.
Floater
1 Year 2 Months
Solera, G.LION Hawaii | 08.2025 - Current
Coordinated with kitchen staff to ensure timely meal preparation and service, contributing to overall guest satisfaction.
Coordinated with kitchen staff to ensure timely meal preparation and service.
Streamlined workflow through effective communication with team members, improving team collaboration.
Maintained cleanliness and organization of dining area, ensuring a welcoming environment for guests.
Hostess
3 Years 1 Month
Quiora, G.LION Hawaii | 09.2023 - Current
Managed reservation system for effective table management during peak hours.
Managed reservation system to ensure optimal table turnover during peak hours.
Organized and maintained host stand, promoting efficient guest flow and enhancing the dining experience.
Greeted guests with a positive and professional attitude, fostering a welcoming atmosphere.
Utilized OpenTable software for effective reservation management and streamlined seating arrangements.
Guided customers through chocolate selections and provided tastings to enhance shopping experience and increase customer satisfaction.
Operated Square system and managed transactions to facilitate efficient customer purchases.
Maintained product displays, ensured store cleanliness, and restocked items to create an inviting shopping environment.
Barista
8 Months
Sol Café (Lonohana Chocolate Factory) | 03.2025 - 11.2025
Managed full operation, taking orders, explaining menu, and handling payments to ensure efficient service.
Provided friendly, attentive service, fostering a welcoming atmosphere for customers.
Delivered friendly, attentive service to create a welcoming atmosphere for customers.
Retail Sales Associate
3 Months
Lahana Jewelry by Thom Sirivattha | 03.2025 - 06.2025
Guided customers in selecting jewelry, personalizing care advice to elevate overall shopping experience.
Processed sales transactions accurately to ensure seamless customer service.
Managed inventory and arranged merchandise displays to enhance customer engagement in retail space.
Education
High School Diploma
Roosevelt High School | Honolulu, HI, USA | 05-2024
Art AP Course
English AP Course
Completed eleventh and twelfth grade
Participated in Professional Collaboration Day leading activities and events for faculty and staff; working with classmates and the project coordinator
High School Diploma - Landscape Architecture
Sumarska Skola Kraljevo | Kraljevo, Serbia | 06-2022
Participated in Erasmus+, Spring, 2022 Greece.
Completed tenth grade.
Landscape architecture major.
High School Diploma - General Studies
Gimnazija Ivanjica (Gymnasium Ivanjica) | Ivanjica, Serbia | 06-2021