LL Lunford
Southaven,Mississippi
Summary
Versatile Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing results. Outgoing Supervisor with experience overseeing multiple tasks and managing employees successfully. Hardworking professional committed to providing outstanding customer service and assistance. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
17
17
years of professional experience
Work History
Operations Supervisor
Arvato Bertelsmann
03.2023 - Current
- Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
- Motivated and trained employees to maximize team productivity.
- Managed internal operational standards and productivity targets.
- Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
- Analyzed department metrics and performance and reported findings to management.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Completed bi-weekly payroll for 53 employees.47
Operations Supervisor (health Care)
FedEx Supply Chain
08.2017 - 03.2023
- Promoted by Vice president of FedEx Supply Chain
- Winner of supervisor of the month 9 times in one year
- Quality driven manager council member
- SAP expert
- Outbound training liaison
- Manhattan expert
- Problem resolution expert.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
Inbound Supervisor
Teva Pharmaceuticals
08.2014 - 08.2017
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Processed invoices and order forms for goods received and shipped for proof of transactions.
- Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
- Communicated with vendors and suppliers to verify timely delivery of goods.
- Streamlined inbound processes by implementing efficient scheduling and inventory management systems.
- Enhanced team performance by providing ongoing training and development opportunities for staff members.
Restaurant Manager
Posecai's Restaurant
03.2007 - 07.2014
- Hiring of all restaurants employees
- Managed 40 employees
- Payroll experience
- Inventory experience
- Accounts payable experience.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
Education
Business in Business Management -
University of Phoenix at Arizona
09.2011
Skills
- Leadership
- Problem solving
- Time management
- Creativity
- Accountability
- Performance Monitoring
- Staff Supervision
Accomplishments
Promoted by Vice President of Fedex Supply Chain
Winner of the Supervisor of the month 9 time in one year.
Quality driven manager council member
SAP expert
Outbound training liaison.
Manhattan expert
Problem resolution expert
Supervised team of 81 staff members throughout three departments International, Knitting, and Cardiac Surgery
Personal Information
Title: Operations Supervisor (health care)
Timeline
Operations Supervisor
Arvato Bertelsmann
03.2023 - Current
Operations Supervisor (health Care)
FedEx Supply Chain
08.2017 - 03.2023
Inbound Supervisor
Teva Pharmaceuticals
08.2014 - 08.2017
Restaurant Manager
Posecai's Restaurant
03.2007 - 07.2014
Business in Business Management -
University of Phoenix at Arizona
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