Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
11
11
years of professional experience
Work History
Customer Service Representative
Teleperformance USA
Cincinnati, OH
03.2021 - 01.2024
Answered customer inquiries and provided accurate information regarding products and services.
Provided excellent customer service to resolve customer complaints in a timely manner.
Gathered customer feedback through surveys and used the data to improve customer service.
Resolved complex problems by working with other departments to provide solutions that meet customer needs.
Daycare Assistant
Kids 'R' Kids
West Chester, OH
02.2019 - 06.2020
Assisted in leading and organizing activities for children such as arts, crafts, games and reading stories.
Worked collaboratively with other staff members to ensure a safe environment for all students.
Ensured safety of the children by monitoring their play areas and activities throughout the day.
Daycare Assistant
Adventure Kids Child Care
Cincinnati, OH
06.2017 - 01.2018
Taught children how to complete basic crafts such as paintings, drawings and decorations.
Observed and monitored children to identify developmental strengths and target enrichment activities.
Kept records of daily observations and information about activities, meals served and medications administered.
Assisted in leading and organizing activities for children such as arts, crafts, games and reading stories.
Factory Worker
Ridge Global-Kate Spade
West Chester, OH
03.2013 - 05.2016
Communicated effectively with team members regarding tasks and progress.
Organized raw materials for efficient use during production process.
Maintained neat, organized and clean work areas to avoid safety concerns or production delays.
Loaded and unloaded materials onto or from pallets, trays, racks and shelves by hand.