Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Data Entry and Processing Specialist
Assurant
08.2016 - 08.2024
Handled insurance documents on behalf of our financial institution clients, directly impacting the timeliness and accuracy of the homeowner’s property insurance coverage.
Managed deadlines and meet quality standards with accuracy and consistent attention to detail.
Used good judgment to solve problems and make business-appropriate decisions consistent with Assurant procedures and best practices.
Build and maintain effective internal working relationships and support teamwork in meeting company goals.
Research and respond to escalated issues and identify root cause of illogical conditions presented from systems reports or client audits.
Completed data entry tasks with accuracy and efficiency.
Reduced errors in data records by conducting thorough quality checks and implementing corrective measures.
Responsible for the coding and setup of client and customer information. Sort and scan incoming mail, receiving or placing telephone calls; express delivery fax and electronic methods for communication.
Other duties as assigned.
Lead 4K Teacher
Excellent Learning Preschool Inc.
03.2013 - 08.2016
Utilized data-driven decision-making processes to inform instructional planning and improve student outcomes.
Promoted a culture of inquiry within the classroom by encouraging curiosity, questioning, and problem-solving among students.
Supported English Language Learners through targeted instruction and modifications tailored to their individual needs.
Collaborated with colleagues to develop interdisciplinary lesson plans and align curriculum across subjects.
Responsible for assessing and summarizing students’ progress in various areas of learning.
Human Services Assistant
Florence County Disabilities & Special Needs Board
12.2007 - 03.2013
Responsible for the care, well-being, and training for people with intellectual disabilities residing at a residential facility in Florence County.
Ensures health and safety of each consumer while following the prescribed behavior support plan (BSP), dining protocol, lifting protocol, and training and service programs as outlined in their individual support plan.
In accordance to Agency guidelines, rules, and regulations, follows sound professional techniques while providing direct, hands-on individual care to all consumers as needed. Participates in training and provides guidance to consumers in the development of activities of daily living skills. Transports and monitors consumers to and from off campus appointments, programs, and activities.
In accordance with ICF/ID active treatment standards, implements training and service programs as outlined in the individual support plan, assists with daily activities, and engages consumers in group activities.
In keeping with the individual support plan, completes timely and accurate data collection and/or assessments. Maintains documentation in compliance with SCDDSN policy and procedures. Provides input and engages as an active member of the interdisciplinary team. Participates in team meetings and scheduled staff meetings as required.
Responsible for reporting significant events and suspected abuse immediately per SCDDSN policy and procedures.
Ensures safe, orderly, neat, clean environment for all consumers.
Responsible for following all Agency policies and procedures and may be required to perform additional duties as required.
Education
Bachelor of Science - BS in Education Candidate
University of Phoenix
Phoenix, AZ
08.2025
Associate of Applied Science - Human Services
Florence-Darlington Technical College
Florence, SC
05.2006
Diploma - Early Childhood Education
Florence-Darlington Technical College
Florence, SC
05.2006
High School Diploma -
Lake City High School
Lake City, SC
05.2002
Skills
Document Review
Workflow Optimization
Operational Excellence
Standard Operating Procedures
Data Processing
Time Management
Problem-solving abilities
Multitasking
Excellent Communication
Certification
CPR (American Heart Association)
Certified Medication Technician
Timeline
Data Entry and Processing Specialist
Assurant
08.2016 - 08.2024
Lead 4K Teacher
Excellent Learning Preschool Inc.
03.2013 - 08.2016
Human Services Assistant
Florence County Disabilities & Special Needs Board