Highly-motivated with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
31
31
years of professional experience
Work History
Owner/Operations Supervisor
BJP LLC Imlay City Dairy Queen
Imlay City, MI
08.2002 - 07.2023
Monitored progress by establishing plans, budgets and measuring results.
Kept records for production, inventory, income, and expenses.
Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
Provided direction and guidance to employees.
Delegated work to staff, setting priorities and goals.
Ensured compliance with local, state, and federal regulations.
Managed daily operations of business, including hiring and training staff.
Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
Hired and trained new department managers to increase team oversight and productivity.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Developed policies and procedures for the organization.
Operations Supervisor
Universal Environmental Services LLC
Benicia, CA
10.1992 - 08.2002
Coordinated with other supervisors, combining group efforts to achieve goals.
Managed daily operations, including scheduling personnel, assigning tasks, and monitoring progress.
Oversaw implementation of procedures, goals and objectives within operations.
Delegated work to staff, setting priorities and goals.
Interpreted and explained work procedures and policies to brief staff.
Engaged employees to create safe, energetic work environment through feedback and recognition.
Completed day-to-day duties accurately and efficiently.