LLOYD ARANDA
Seattle,WA
Summary
Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
2
2
Certifications
Work History
Barista Shift Lead
Mr.West cafe & bar
Seattle, Washington
08.2025 - Current
- Trained new staff on coffee preparation techniques and customer service protocols to enhance customer satisfaction.
- Trained new baristas on proper procedures for making drinks, handling cash transactions, and cleaning duties.
- Resolved customer complaints promptly to maintain a positive café environment.
- Monitored staff performance to uphold quality standards and ensure consistent service delivery.
- Led team meetings to discuss service improvements and operational goals regularly.
- Assisted in creating seasonal drink menus to enhance customer offerings.
- Performed opening and closing tasks such as setting up equipment and cashing out registers at the end of the shift.
- Ensured that all employees followed health and safety regulations at all times.
- Identified and implemented process improvements to enhance operational efficiency in the store.
Barista/Restaurant Server/Bartender
Mr.West cafe & bar
seattle , WA
08.2024 - Current
- Provided exceptional customer service, fostering a welcoming environment for patrons.
- Managed morning rush of customers, delivering efficient and calm service to ensure satisfaction.
- Crafted specialty beverages with precision and attention to customer preferences.
- Operated espresso machines and brewing equipment to ensure beverage quality.
- Maintained clean and organized workstations, enhancing workflow during busy shifts.
- Delivered beverages, appetizers, entrees, and desserts to guests in an efficient manner.
- Assisted guests with menu selections and dietary restrictions.
- Collaborated with kitchen staff to coordinate meal preparation and service.
- Handled cash register transactions accurately and efficiently during peak hours.
- Collaborated with team members to optimize operations, improving service speed during high-volume periods.
- Managed inventory levels of coffee beans and supplies to minimize shortages.
- Resolved guest complaints swiftly to maintain satisfaction levels.
- Managed multiple tasks simultaneously while providing excellent customer service.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Stocked server areas with supplies before, during and after shifts.
MERCHANDISER
T-mobile Park
04.2023 - Current
- Increased sales through strategic product placement and impactful visual displays.
- Adapted tagging, rotating, and product placement methods to meet unique retailer requirements and improve customer experience
- Maintained organized merchandising standards through regular cleaning and recovery to enhance product visibility
BARISTA
Top Pot Doughnuts
08.2023 - 02.2024
- Demonstrated in-depth knowledge of bean origins and flavour profiles to educate customers and make recommendations.
- Acquired knowledge of brewing methods, beverage blends, and food preparation techniques to enhance customer service and product quality
- Prepared beverage and food products in compliance with company recipes and guidelines
- Trained new employees in food and drink preparation and store procedures to ensure consistent service quality
- Ensured cleanliness of work stations in compliance with health and safety guidelines to promote a safe environment
KITCHEN CREW
LORD JONES
08.2019 - 10.2022
- Prepared products by accurately following established recipes to ensure quality and consistency.
- Maintained and managed kitchen equipment to ensure optimal performance and safety standards.
- Boxed and labeled products for shipping to ensure accurate delivery and presentation.
- Transfer and ship out products to customers.
RECEPTIONISTS
FLOYD, S 99 BARBER SHOP
07.2018 - 08.2019
- Assisted customers with requested information to enhance their experience
- Checking in and out customers
- Scheduled appointments for clients
- Restocked and maintained cleanliness of shelves to ensure an organized shopping environment
- Maintained cleanliness of the shop
- Opening and closing the shop
BANK TELLER
CHASE Bank
09.2016 - 06.2018
- Identified cross-selling opportunities and provided accurate information on financial products and services to enhance customer experience
- Assisted customers with processing transactions and resolving complaints
- Collected currency for deposit, verified deposit amounts and entered transactions into [Software]
- Maintained and balanced cash drawers, reconciling discrepancies
- Mitigated fraud risk through thorough verification of check endorsements and customer identification
- Processed commercial depository bags and completed coin orders
- Trained customers on self-service technologies to improve transaction efficiency.
Education
Skills
- Hospitality and accommodation
- Cash counting
- Health regulations
- Regulatory compliance
- Organization
- Attention to detail
- Time management
- Problem-solving
- Desire to learn
- Positive Attitude
Additional Information
Proven capability of basic math,
Well versed in communicating effectively with coworkers and customers, Particularly effective in reading, counting, and writing,
Proficient in operating all equipment necessary to perform the job, Systematic and well organized, Dependable and reliable.
References
- Sam Farmer, Mr.West Cafe & Bar store manager, 425-321-4913
- Jessica Camaco, Lord Jones Manager, 818-429-7457
Certification
Washington food handler license
Timeline
Barista Shift Lead
Mr.West cafe & bar
08.2025 - Current
Barista/Restaurant Server/Bartender
Mr.West cafe & bar
08.2024 - Current
BARISTA
Top Pot Doughnuts
08.2023 - 02.2024
MERCHANDISER
T-mobile Park
04.2023 - Current
KITCHEN CREW
LORD JONES
08.2019 - 10.2022
RECEPTIONISTS
FLOYD, S 99 BARBER SHOP
07.2018 - 08.2019
BANK TELLER
CHASE Bank
09.2016 - 06.2018