Summary
Overview
Work History
Education
Skills
Hobbies and Interest
Other Interest
Reference
Timeline
Generic

Lloyd Benton

GOOSE CREEK,SC

Summary

Accomplished Business Analyst with a proven track record at Alorica, adept in data analysis and SQL proficiency. Excelled in project management, enhancing operational efficiency by implementing strategic changes based on in-depth analytics. Skilled in database management and fostering client relationships, significantly improving project delivery metrics.

Hard working, dedicated, and dependable.

Overview

38
38
years of professional experience

Work History

Business Analyst

Alorica
Charleston, SC
04.2001 - Current
  • Managed projects and served as primary liaison between client and multiple internal groups to clarify goals and meet standards and deadlines.
  • Gathered feedback from end users regarding usability issues related to applications or systems.
  • Generated standard or custom reports summarizing business, financial data.
  • Managed diverse projects for data capture, storage and forecast analysis.
  • Worked closely with clients, technicians, and managerial staff to provide operational support and project updates.
  • Performed daily, weekly, and monthly reviews and analyses of current processes using operational metrics and reports.
  • Suggested changes to senior management using analytics to support recommendations and actively participated in the implementation of approved changes.
  • Delivered timely support by tracking issues and communicating resolutions to clients.
  • Developed reports using SQL queries to track progress against key performance indicators.
  • Undertook comprehensive project management duties, ensuring timely delivery of project objectives.

Auditor

Bi Lo
Charleston, SC
03.1987 - 06.2007
  • Reviewed company financial statements for accuracy, completeness, and compliance with legal and regulatory requirements.
  • Maintained accurate accounts for cash, fixed assets and other transactions.
  • Managed and trained team members to enhance audit department performance and increase operational efficiency.
  • Analyzed balance sheets for mistakes and inaccuracies.
  • Reviewed financial statements to ensure accuracy and compliance with regulations.
  • Conducted Pre-OSHA audits

Education

High School Diploma -

Bishop England
Charleston, SC
06-1981

Skills

  • Microsoft Excel
  • Data analysis
  • SQL proficiency
  • Database management
  • Power BI
  • Salesforce
  • SharePoint
  • PowerPoint

Hobbies and Interest

  • Carpentry
  • Automotive repair
  • Plumbing
  • Laminate Flooring
  • Painting

Other Interest

  • Active member of armed security team at Freedom church, Monks Corner S.C. (7 years)

Reference

  • Kevin Sass (Friend) (843) 609-6367
  • Ronald Gooding (State Constable) (843) 709-5977
  • Diane Freeman (Security Team Supervisor) (843) 906-1636

Timeline

Business Analyst

Alorica
04.2001 - Current

Auditor

Bi Lo
03.1987 - 06.2007

High School Diploma -

Bishop England

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Lloyd Benton