Lloyd Rusgrove
Oklahoma City,OK
Summary
Results-driven security professional with extensive experience in supervising personnel and incident management. Known for strong communication and customer service skills, effectively addressing security concerns and enhancing team performance through comprehensive training programs.
Overview
1
1
Certification
2027
2027
years of professional experience
Work History
Shift Manager
Elite Protection Services
Oklahoma City, Oklahoma
2017 - Current
- Supervised security personnel during shifts, ensuring compliance with protocols to maintain safety standards.
- Managed incident reports and maintained comprehensive logs to document incidents and enhance response strategies.
- Trained new security staff on procedures and emergency response protocols.
- Scheduled shifts for security personnel based on operational needs and staffing requirements.
- Enforced access control measures at entry points to secure facilities effectively.
- Resolved customer complaints regarding security issues, fostering a positive relationship between security staff and clients.
- Conducted regular patrols to monitor premises and identify potential security vulnerabilities.
- Floated between security locations to assess conditions and support officers.
Shift Manager
Superior Security
Shawnee, Oklahoma
2013 - 2017
- Supervised security personnel during shifts, ensuring strict adherence to protocols and enhancing overall safety.
- Trained new security staff on procedures and emergency response protocols.
- Enforced access control measures at entry points to secure facilities.
- Conducted regular patrols to monitor premises and identify security issues.
- Responded promptly to alarms and assessed situations efficiently.
- Managed incident reports and maintained accurate activity logs.
- Facilitated communication between departments to effectively address and resolve safety concerns. between departments regarding safety concerns.
- Coordinated with law enforcement agencies to investigate onsite criminal activity, ensuring thorough resolution and reporting.
Shift Manager
Superior Security
Shawnee, OK
2009 - 2013
- Monitored staff performance and guided improvements to operational efficiency.
- Trained new staff on emergency response protocols and standard operating procedures.
- Coordinated responses to emergencies, enhancing overall preparedness for incidents.
- Supervised security personnel during special events, ensuring strict adherence to safety protocols.
- Facilitated communication between departments about safety concerns and established protocols.
- Conducted regular patrols to identify and mitigate potential security issues.
- Collaborated with law enforcement to address onsite criminal activities effectively.
- Escorted cash from table games to vault, ensuring secure transport and minimizing risk.
Lead Patrol Officer
American Security
Oklahoma City, Oklahoma
2007 - 2009
- Responded swiftly to security incidents, coordinating effectively with local law enforcement to resolve issues.
- Patrolled premises regularly to deter unauthorized access and identify suspicious activity.
- Secured premises by conducting thorough inspections and patrolling property regularly.
- Inspected building security components for proper functioning, including doors, windows, locks, alarms, and lighting.
- Prepared detailed incident reports documenting security breaches and unusual occurrences.
- Addressed issues swiftly while reporting clear information under minimal supervision.
- Followed established security procedures and enforced company policies and regulations.
- Documented shift logs and detailed reports on routine activities and critical incidents to maintain accurate security records.
Soldier
United States Army
Oklahoma City, Oklahoma
1988 - 1998
- Military Police (Ensured security protocols were followed at access points. Conducted regular security patrols to maintain safety and order., and dispatch Center)
- Collaborated with team members to execute strategic operational plans, enhancing mission effectiveness.
- Maintained equipment and vehicles, ensuring optimal performance and readiness for field operations.
- Conducted safety inspections to ensure compliance with military standards.
- Followed orders and carried out mission directives with professionalism and compassion despite chaotic and emotionally stressful circumstances.
- Displayed leadership by guiding team members in assignments and facilitating skill development.
- Maintained accountability of assigned equipment and supplies to ensure readiness for operations.
- Developed communication skills through briefings and team meetings.
- Provided support during community outreach programs and events.
- Fabric Repair Specialists (Repaired canvas tents and parachutes)
Education
High School Diploma -
Midwest City High School
Midwest City, Oklahoma05-1988
Skills
- Security protocols
- Access control
- Incident management
- Crisis management
- Risk assessment
- Staff training
- Report writing
- Client relations
- Communication skills
Certification
- Council on Law Enforcement Education and Training
Timeline
Shift Manager
Elite Protection Services
2017 - Current
Shift Manager
Superior Security
2013 - 2017
Shift Manager
Superior Security
2009 - 2013
Lead Patrol Officer
American Security
2007 - 2009
Soldier
United States Army
1988 - 1998
High School Diploma -
Midwest City High School