I started on the ground floor of operations with the majority of my experience working with, developing and managing owner operator - Agent based business focused on retention, problem solving and growth.
Experienced with executive leadership and strategic planning. Utilizes innovative approaches to drive business growth and operational excellence. Track record of effective team collaboration and achieving results.
Created. developed and implemented an Agent model to onboard, train, develop and process Agents, along with implementing a payroll system for a company that had not been in the Agent world.
Part of an $80M operation. Involved in recruiting, onboarding, training, sales, safety, development, growth for the intermodal division.
Started as a Terminal Manager. Grew the office from 6 owner operators to 33 owner operators before accepting a Regional Manager role for the Southeast. Responsible for overseeing my region including soliciting, signing, onboarding, training and developing Agents.