Lludi Arroyo
Parker,AZ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet goals. Hardworking and very passionate when learning new job requirement's. Strong organizational skills, eager to secure level entry HR Manager Position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
Executive Administrator Assistant
BlueWater Resort & Casino
Parker, AZ
07.2023 - Current
- Managed key executive office staff and prioritized workloads.
- Managed travel & training booking for executives and employees to ensure seamless travel
- Prepared and distributed memos per General Managers request as well as notifications for Compliance from the General Manager
- Fostered positive working relationships with cross-functional teams through excellent interpersonal skills and clear communication.
- Monitored executive schedules for all meetings pertaining to the General Manager
- Prepared book’s from Executives monthly reports to present to CRIT Tribal Council
- Answered high volume of phone calls and email inquiries.
- Took notes and dictation at meetings.
- Filed paperwork and organized computer-based information.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Monitored and ordered supplies and materials to keep office well stocked.
- Reviewed and edited documents such as contracts and cover letters for accuracy, grammar and clarity using Adobe Acrobat
- Developed and maintained filing systems to facilitate easy access to information.
- Demonstrated adaptability by quickly mastering new software applications as needed for various tasks-projects.
- Worked with the Attorneys General office to ensure all contracts were reviewed and approved by attorney
- Vendor licensing- provided the necessary documents for establishing a new vendor for the company and help facilitate further licensing process with the help of The Tribal Gaming Agency
- Oversaw and tracked all the Travel and Trainings Buget, employee relations budget, and the admin office supply budget
- Tracked the usage/spending of the company credit card.
Revenue Audit Clerk
BlueWater Resort & Casino
Parker, AZ
09.2021 - Current
- Printed Non-Gaming Revenue report's from Info Genesis and VIsual One
- Entered all information from Non-Gaming Revenue report's onto Excel template, made sure all information was entered correctly to balance each and every outlet
- Worked with Excel formulas to balance day by day report
- Entered essential information from patron W2's, 1042's and 1099's onto MagFiler for end of year filing to the IRS
- Mailed 1099's and any asked Win/Loss Statement's
- Answer phone calls and email's
F&B Supervisor
BlueWater Resort & Casino
Parker, AZ
04.2019 - 07.2021
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Created employee work schedules
- Did end of month Wine Inventory/Order's
- Covered any shift from any outlet as needed (Bartending, Server, Cocktail Server, Barback, Cashier, Busser or Deli Attendant)
Bartender
BlueWater Resort & Casino
Parker, AZ
11.2018 - 04.2019
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, setting up for incoming shift and took end of month inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
Host Cashier
BlueWater Resort & Casino
Parker, AZ
05.2018 - 10.2018
- Greeted customers entering restaurant and responded promptly to customer needs.
- Kept work area clean
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Used POS system to enter orders, process payments and issue receipts.
- Answered phone and made call back's from voicemails to register reservation's at time's requested
- Helped team member's when needed
Busser
BlueWater Resort & Casino
Parker, AZ
01.2017 - 05.2018
- Reset and cleaned tables quickly to prepare for new customers.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.
- Trained new staff in bussing and cleaning procedures.
- Arranged tables and chairs for special occasions and events.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
Education
No Degree - Nursing
Arizona Western College
Parker, AzHigh School Diploma -
Parker High School
Parker, AZ05.2011
Skills
- Familiar with Microsoft Office
- Familiar with Excel
- Answer and Return phone calls at a timely manner
- Handling Confidential paperwork
- Credit Card Transaction Processing
- Registering Non-Gaming Revenue on Excel template
- Document Scanning
- Comp, Gift Certificate and Entertainment coupon tracking
- Investigating Discrepancies with in the Non-Gaming Audit
- Work Schedule Creation
- Organizational Leadership
- Effective Communication
- Information confidentiality
- Calendar Management
- Travel Arrangements
- Schedule Management
- Fluent speaking/writing in English and Spanish
- Customer Service
- Honest and Dependable
- Reliable and Responsible
- Documentation and Recordkeeping
- Mail handling
- Filing and data archiving
Languages
English
Professional Working
Spanish
Professional Working
Timeline
Executive Administrator Assistant
BlueWater Resort & Casino
07.2023 - Current
Revenue Audit Clerk
BlueWater Resort & Casino
09.2021 - Current
F&B Supervisor
BlueWater Resort & Casino
04.2019 - 07.2021
Bartender
BlueWater Resort & Casino
11.2018 - 04.2019
Host Cashier
BlueWater Resort & Casino
05.2018 - 10.2018
Busser
BlueWater Resort & Casino
01.2017 - 05.2018
No Degree - Nursing
Arizona Western College
High School Diploma -
Parker High School