Lluvia Calderon
Palmdale,CA
Summary
Personable and energetic former receptionist and student committed to delivering excellence in all facets of customer service. Providing top-notch service, ensuring customer satisfaction, and maintaining a positive attitude in fast-paced environments. Looking to transition into serving or hosting for a change of environment that is more fast paced for experience and looking to improve multitasking skills.
Overview
2
2
years of professional experience
Work History
Salon Receptionist
Cuts And Colors Hair Salon
01.2021 - 06.2023
- Consistently kept reception area clean and tidy and maintained presence at desk area.
- Developed relationships with guests to meet client needs and encourage repeat service.
- Welcome clients as they enter the salon, offering a warm and friendly reception.
- Manage the salon's appointment book, schedule appointments for clients, and confirm appointments via phone
- Respond to incoming calls, answer client inquiries, and provide information about services, pricing, and availability.
- Assist clients with checking in when they arrive and handle the check-out process, including processing payments and scheduling future appointments.
- Accurately process cash, credit card, or other payment methods, issue receipts, and maintain the cash register.
- Keep track of retail product inventory, place orders as needed, and manage product displays
- Providing exceptional customer service. This includes being patient, empathetic, and attentive to clients' needs and concerns.
- Coordinate appointments while effectively communicating with salon staff and customers.
Education
Associate of Science - Public Health
College of The Canyons
Santa Clarita, CA07.2023
Skills
- Customer Service
- Guest Satisfaction
- Multitasking
- Organization and Communication
- Attention to detail
- Speaks Spanish
Timeline
Salon Receptionist
Cuts And Colors Hair Salon
01.2021 - 06.2023
Associate of Science - Public Health
College of The Canyons
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