LLUVIA MARTINEZ
Malin,OR
Summary
Motivated and bilingual Applied Psychology student with leadership experience in customer service, food service, retail, and agricultural environments. Seeking an opportunity to apply strong communication, teamwork, and problem-solving skills in a professional healthcare, behavioral health, or customer-focused setting.
Overview
4
4
years of professional experience
Work History
Shift Lead & Customer Service Associate
Polar Bear
01.2022 - Current
- Lead team members during daily operations to ensure efficient customer service and workflow
- Train new employees on food preparation, register operations, safety procedures, and customer service standards
- Monitor inventory and assist with restocking to maintain operational efficiency
- Maintain compliance with food safety and cleanliness standards in high-volume environments
- Resolve customer concerns professionally while creating positive customer experiences
Retail Sales Associate
Malin Farmers Market
09.2023 - 05.2024
- Assisted customers with product selection, pricing, and purchases in a fast-paced retail environment
- Conducted inventory checks and organized merchandise displays to improve store appearance
- Supported daily operations through teamwork, communication, and strong attention to detail
Agricultural Field Worker
Agriculture Industry
06.2023 - 08.2023
- Performed crop maintenance and manual weed removal to support healthy plant growth
- Followed workplace safety procedures and completed physically demanding tasks efficiently
- Collaborated with team members to meet daily productivity goals and deadlines
Education
Bachelor of Science - Applied Psychology
Oregon Institute of Technology
Klamath Falls, OR01.2029
High School Diploma -
Lost River Jr./Sr. High School
Merrill, OR01.2024
Skills
- Customer Service
- Team Leadership
- Communication
- Time Management
- Inventory Management
- Cash Handling
- Problem Solving
- Adaptability
- Critical Thinking
- Bilingual: English & Spanish
- Employee training
SUMMARY OF QUALIFICATIONS
- 4+ years of experience in fast-paced customer service and team-oriented environments
- Fluent in English and Spanish with strong interpersonal communication skills
- Experienced in leadership, inventory management, cash handling, and employee training
- Proven ability to multitask, adapt quickly, and maintain professionalism under pressure
Timeline
Retail Sales Associate
Malin Farmers Market
09.2023 - 05.2024
Agricultural Field Worker
Agriculture Industry
06.2023 - 08.2023
Shift Lead & Customer Service Associate
Polar Bear
01.2022 - Current
Bachelor of Science - Applied Psychology
Oregon Institute of Technology
High School Diploma -
Lost River Jr./Sr. High School