L. Nicole Thomas
Ellenwood,GA
Summary
Highly motivated Account Manager with extensive customer service, accounts management and sales experience. Overseeing sales figures and new account development processes, while developing strategies to retain customers and driving sales revenue growth. Looking for a roll as a Tax Tag Clerk where I can contribute great customer service support for the company.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Account Manager
Talbert Deli Provisions
01.2022 - Current
- As an Account Manager with multiple accounts, I make sure that all of my clientele accounts are accurate and up to date
- Also increasing and monitoring sales, managing inventory and ordering inventory, marketing products to increase sales and training/coaching, new/current associates.
CoManager
Wendy's
02.2018 - 02.2022
- As CoManager, I help preform all the daily operations of the business
- Providing great customer service, while being able to manage my crew
- Hired in new employees and also terminated employees, coaching and training, kept labor, food cost, waste and inventory at a low percentage
- Making sure all paperwork, cash and safe are correct and completed.
Cash Wrap Lead
Victoria's Secret
02.2015 - 08.2019
- I opened and closed the store, made sure all paper work was completed by the end of my shift, ensured that all monies was accounted for, lead the team while chasing goals, kept the store clean and lastly setting the floors to plan-o-gram.
Assistant Director/Lead Teacher
TENDER YEARS LEARNING CENTER
09.2013 - 01.2015
- I opened and closed the daycare, assisted with day to day operations, collected payments, made sure that all documents where accurate and up to date, registered children from ages 6 weeks to 12 years of age.
Education
High school diploma - Business
Henry County High School
McDonough, GA05.2002
Skills
- Account Manager
- Customer Support
- Marketing
- Data Analytics
- Problem Solving
- Management (8 years)
- IOS
- Analysis skills
- Front desk
- Bookkeeping
- Human Resources
- QuickBooks
- Project Management
Certification
Drivers License
Personal Information
Willing To Relocate: Anywhere
Timeline
Account Manager
Talbert Deli Provisions
01.2022 - Current
CoManager
Wendy's
02.2018 - 02.2022
Cash Wrap Lead
Victoria's Secret
02.2015 - 08.2019
Assistant Director/Lead Teacher
TENDER YEARS LEARNING CENTER
09.2013 - 01.2015
High school diploma - Business
Henry County High School
Drivers License
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