LOATA ANDERSEN
Camarillo,CA
Summary
Insightful Resident Assistant with experience transitioning residents to a new environment. Natural-born leader with aptitude for problem-solving and planning. Collaborative team player focused on enforcing rules and regulations to provide safe and fulfilling living environment for clients.
Experienced Caregiver knowledgeable about safe patient ambulation, personal grooming assistance and housekeeping. Remains current on relevant medical conditions and working with qualified healthcare staff to maximize care. Devoted to patient physical comfort and emotional support.
Reliable and enthusiastic person offering months of experience in efficient front desk management. Adept at prioritizing tasks, maintaining organization and optimizing workflow. Accustomed to balancing high-volume inquiries with administrative needs for staff.
Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven ability to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Caregiver
Camarillo Senior Living - Assisted Living
06.2023 - Current
- Enhanced resident satisfaction by providing compassionate and attentive care.
- Improved residents'' well-being through consistent monitoring and timely assistance with personal hygiene tasks.
- Promoted a safe living environment by promptly addressing potential hazards and reporting concerns to supervisors.
- Contributed to the development of individualized care plans, ensuring accurate documentation of each resident''s needs.
- Collaborated with healthcare professionals to provide comprehensive care for residents, resulting in improved health outcomes.
- Increased resident independence by aiding with mobility exercises and daily activities.
- Maintained a clean, organized living space for each resident, fostering a comfortable and welcoming atmosphere.
- Provided emotional support for residents during difficult transitions or personal challenges, enhancing overall mental wellbeing.
Resident Assistant
Atria Las Posas
05.2021 - 08.2021
- Maintained clean and well-organized environment for client happiness and safety.
- Improved patient outlook and daily living through compassionate care.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Served as positive role model for diverse group of individuals.
- Responded and assisted with diverse needs of residents on wing.
- Completed routine rounds, checking with residents to meet care needs.
- Cared for incontinent residents, routinely checking clothing and linens to keep clean and dry.
Caregiver
Oakmont Senior Living
07.2021 - 08.2021
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted clients with activities of daily living, promoting independence and quality of life.
Caregiver
Homeplace Memory Care
09.2019 - 11.2020
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Assisted clients with daily living needs, including bathing and personal grooming, to maintain self-esteem and general wellness.
- Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
- Provided safe mobility support to help patients move around personal and public spaces.
- Documented residents' behavior in terms of mental status, sleeping and eating patterns in medical record books.
- Kept patients mentally alert by entertaining, conversing and reading aloud to patients.
- Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Recognized and reported abnormalities and/or changes in patients' health status to case manager.
- Maintained frequent supervision of residents unable to call for assistance.
- Increased level of independence by providing daily undertakings that promote self-management by assisting consumers in their daily personal tasks including bathing and dressing.
- Built strong relationships with clients to deliver emotional support and companionship.
Customer Interaction Agent
PackLeader Pacific
06.2016 - 08.2016
- Worked with customers to understand requirements and provide exceptional service
- Worked with customers to resolve problems, improve operations and provide exceptional customer service
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
- Received training and certification from HealthDeal to represent brand, explain the insurance policy and guide product selection by customers
Office Administrative Assistant
Shivam Jewellers
12.2016 - 12.2017
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation
- Kept reception area clean and neat to give visitors positive first impression
- Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information
Sales Representative Intern
Shivam Jewellers
12.2015 - 12.2016
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings
- Adapted sales techniques to specific clients and promoted products based on individualized client needs
- Interacted with problematic accounts, helping to build lasting rapport and boosting revenue opportunities
- Set up appointments with potential and current customers to discuss new products and services
- Responded to telephone and in-person requests for information
- Communicated with customers to understand needs and recommend appropriate solutions
- Upsold customers by recommending accessories and promotions to increase revenue
- Collected and processed payments
Education
Home Care Aid - Washington Basic Fundamentals Part 1-5
Relias Learning
Online Caregiving - Standards of Excellence
Frontier Management's L.I.F.E
Oak HarborBehavioral Health For Older Adults
Relias - Aspen Skilled HealthCare
Online10.2023
Caring For The Person With Dementia: Behaviors
Relias - Aspen Skilled Nursing
Online06.2023
About Trauma Informed Care
Relias - Aspen Skilled HealthCare
Online01.2024
Advanced Child Care Training
Red Cross Online
Certificate - Human Resource Fundamentals
University of Massachusetts Global
Online06.2021
CREW SILVER FROM INTERNATIONAL TRAVEL COLLEGE
New ZealandHigh School Diploma -
LAUCALA BAY SECONDARY SCHOOL
Suva, FijiFiji School Leaving Certificate -
LAUCALA BAY SECONDARY SCHOOL
Suva, FijiBaking And Pastry Arts
Service Pro
Suva, FijiSkills
- Billing and invoicing
- Spreadsheet development
- Administrative Assistance
- Quality assurance
- Time management
- Professional phone etiquette
- Customer service-oriented
- Critical thinker
- Payroll and budgeting
- Articulate and well-spoken
- State Regulations Knowledge
- First Aid and Safety
- Care Plan Assessment
- Indirect Patient Care
- Behavioral Management
- Direct Patient Care
- Verbal and written communication skills
- Patient care
- Patient Management
- Flexible schedule and availability
Certification
- Certificate in Human Resource Fundamentals
- Certificate Of Completion Cabin Crew - Silver
- Year 13 Examination
- Fiji School Leaving Certificate
- Certificate of Completion for Cakes & Patisseries
- Advanced Child Care Training Online
Timeline
Caregiver
Camarillo Senior Living - Assisted Living
06.2023 - Current
Caregiver
Oakmont Senior Living
07.2021 - 08.2021
Resident Assistant
Atria Las Posas
05.2021 - 08.2021
Caregiver
Homeplace Memory Care
09.2019 - 11.2020
Office Administrative Assistant
Shivam Jewellers
12.2016 - 12.2017
Customer Interaction Agent
PackLeader Pacific
06.2016 - 08.2016
Sales Representative Intern
Shivam Jewellers
12.2015 - 12.2016
Home Care Aid - Washington Basic Fundamentals Part 1-5
Relias Learning
Caregiving - Standards of Excellence
Frontier Management's L.I.F.E
Behavioral Health For Older Adults
Relias - Aspen Skilled HealthCare
Caring For The Person With Dementia: Behaviors
Relias - Aspen Skilled Nursing
About Trauma Informed Care
Relias - Aspen Skilled HealthCare
Advanced Child Care Training
Red Cross Online
Certificate - Human Resource Fundamentals
University of Massachusetts Global
CREW SILVER FROM INTERNATIONAL TRAVEL COLLEGE
High School Diploma -
LAUCALA BAY SECONDARY SCHOOL
Fiji School Leaving Certificate -
LAUCALA BAY SECONDARY SCHOOL
Baking And Pastry Arts
Service Pro
- Certificate in Human Resource Fundamentals
- Certificate Of Completion Cabin Crew - Silver
- Year 13 Examination
- Fiji School Leaving Certificate
- Certificate of Completion for Cakes & Patisseries
- Advanced Child Care Training Online
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