Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Languages
Timeline
AdministrativeAssistant
Lobna Kaymgy Bashe

Lobna Kaymgy Bashe

Medical Receptionist / Surgery Coordinator
San Diego,CA

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

7
7
years of professional experience
6
6
Certification

Work History

Medical Receptionist/Clinic Surgery Scheduler

Acuity
San Diego, CA
06.2024 - 07.2025
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Coordinated specialist referrals for patients requiring additional care, facilitating efficient transfer of medical records as needed.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Increased patient satisfaction by addressing concerns related to their surgeries promptly and effectively.
  • Managed emergency surgery requests efficiently, minimizing disruption to existing schedules.

Medical Receptionist

Palm Urgent Care
El Cajon
05.2023 - 03.2024
  • Checked patient insurance, demographic, and health history to keep information current.
  • Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
  • Helped patients complete necessary medical forms and documentation.
  • Adhered to strict HIPAA guidelines to protect patient privacy.

Dental Front Office Receptionist

Dalloul And Altamimi Corp.
La Mesa , CA
08.2021 - 04.2023
  • Scheduled, rescheduled, and cancelled appointments for dental patients.
  • Understood dental terminology and insurance breakdowns to communicate with external stakeholders.
  • Helped patients complete necessary medical forms and documentation.
  • Completed patient referrals to other medical specialists.
  • Prepared insurance claim forms, communicated with insurance companies to dispute unpaid claims or verify patient’s coverage and explain benefits.
  • Managed patient billing processes for timely, accurate payments.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
  • Ensured optimal office productivity by maintaining an organized front desk area and keeping supplies wellstocked.
  • Supported the dentist in treatment planning by obtaining necessary information from patients and updating their records accordingly.

Supervisor

Target
National City, CA
10.2018 - 08.2021
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Achieved results by working with staff to meet established targets.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.

Education

General Studies

Southwestern College
Chula Vista, CA

High School Diploma -

Sweetwater High School
National City, CA
06.2020

General Studies

San Diego City College
San Diego, CA

Skills

  • HIPAA Guidelines
  • Dental Terminology Knowledge
  • Customer Service and Assistance
  • Microsoft Office
  • Schedule Mastery
  • Telephone Etiquette
  • High-Volume Call Environments
  • Online Chat
  • Customer Data Confidentiality
  • Understanding Customer Needs
  • Office Supplies and Inventory
  • Technology Features
  • Cash Counting

    • Sales Report Generation

Accomplishments

  • lead and supervised a team of ROTC Marine Corps Cadets. (I was a leader in one of the classes)
  • Played lead role in Romeo & Juliet. (I was Juliet)

Affiliations

  • Modeled for The Princess fashion

Certification

  • Licensed Dental assistant
  • Finished CPR Training

Languages

English
Native or Bilingual
Arabic
Native or Bilingual
Turkish
Limited Working

Timeline

Medical Receptionist/Clinic Surgery Scheduler

Acuity
06.2024 - 07.2025

Medical Receptionist

Palm Urgent Care
05.2023 - 03.2024

Dental Front Office Receptionist

Dalloul And Altamimi Corp.
08.2021 - 04.2023

Supervisor

Target
10.2018 - 08.2021

General Studies

Southwestern College

High School Diploma -

Sweetwater High School

General Studies

San Diego City College

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Lobna Kaymgy Bashe Medical Receptionist / Surgery Coordinator