Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline

Localzo Hook

Flex
Wagener,South Carolina
1
Certification
12
years of professional experience

Dynamic team leader with a proven track record in driving operational excellence, enhancing productivity, and fostering a culture of continuous improvement. Expertise in coaching, problem-solving, and effective communication.

Work History

Team Leader

1 Year 5 Months
Flex | 03.2025 - Current
  • Assisted team in daily operations while following safety protocols and operational standards.
  • Supported team members in coordinating workflow to improve productivity and efficiency.
  • Guided new staff on company policies, procedures, and best practices for smooth onboarding.
  • Tracked inventory levels and helped with timely restocking to avoid service interruptions.
  • Contributed to process enhancements that minimized waste and boosted team performance.

Team Leader

10 Years 10 Months
Husqvarna Outdoor Products | 05.2014 - 03.2025
  • Led team in daily operations, ensuring adherence to safety and quality standards.
  • Streamlined workflows to enhance productivity and reduce operational delays.
  • Coordinated scheduling to optimize resource allocation and maximize efficiency.
  • Implemented training programs focused on equipment handling and safety protocols.
  • Collaborated with management to develop strategies for operational excellence.
  • Resolved conflicts within the team, maintaining a positive work environment.
  • Managed senior-level personnel working in marketing and sales capacities.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Established clear communication channels to facilitate timely exchange of information between team members and stakeholders.
  • Facilitated decision-making processes within group through open dialogue and consensus-building techniques.
  • Promoted culture of continuous improvement by encouraging feedback from all organizational levels and implementing actionable changes.
  • Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
  • Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Defined clear targets and objectives and communicated to other team members.
  • Established team priorities, maintained schedules and monitored performance.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Mentored junior staff, fostering skills development and promoting teamwork.
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Analyzed performance metrics to identify areas for process improvement.
  • Facilitated culture of continuous improvement, encouraging feedback and innovative solutions from all team members.
  • Implemented comprehensive reporting system to track team performance and identify areas for improvement.
  • Led by example, demonstrating commitment and professionalism that inspired team members to excel.
  • Motivated team members to surpass their targets, recognizing and rewarding their achievements.
  • Developed and executed training programs that significantly improved team skills and morale.
  • Enhanced communication strategies, ensuring clear and timely information exchange within team and with clients.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Developed training programs to onboard new staff and improve team performance.

Education

Microsoft Word 2013

Orangeburg -Calhoun Technical College | Orangeburg, SC

Microsoft Excel Level 1

Orangeburg -Calhoun Technical College | Orangeburg, SC | 08-2020

High School Diploma

Hunter-Kinard-Tyler High School | Neeses, SC | 05-1996

Skills

Teamwork and collaboration
Problem-solving
Team motivation
Team supervision
People management
Staff training
Work Planning and Prioritization
Documentation and reporting
Work planning
Goal setting
Complex Problem-solving
Analytical thinking
Overseeing daily activities
Quality improvement
Conflict resolution
Daily workflow improvement
Leading team meetings
Safety
Safety processes and procedures
Staff education and training
Process improvement
Team building
Coaching
Flexible schedule
Shift scheduling
Giving constructive feedback
Evaluating employee work
Team Check-ins
Time management
Excellent communication
Active listening
Organizational skills
Decision-making
Multitasking Abilities
Computer skills
Leadership
Team assessment
Project management
Risk management
Strategic planning
Workflow management
Effective communication
Team leadership
Team collaboration
Reliability
Adaptability and flexibility
Problem-solving abilities
Positive attitude
Interpersonal communication
Problem resolution
Data analysis
Task prioritization
Written communication
Idea development and brainstorming
MS office
Project planning
Professional and courteous
Teamwork
Deadline management
Employee training
Task delegation
Meeting facilitation
Verbal and written communication
Lean manufacturing

Certification

Certificate of completion of Apprenticeship -April 2020

Front-Line Leadership Training Program -June 2023

Microsoft Excel Level 1 -June 2018

Microsoft Word- August 2018

Timeline

Team Leader

Flex
03.2025 - CurrentRead More

Team Leader

Husqvarna Outdoor Products
05.2014 - 03.2025Read More

Orangeburg -Calhoun Technical College

Microsoft Word 2013
Read More

Orangeburg -Calhoun Technical College

Microsoft Excel Level 1
Read More

Hunter-Kinard-Tyler High School

High School Diploma
Read More
Localzo Hook