LOCQUETTA BANKS
Parkland,WA
Summary
Great customer service skills Great Communication skills very professional works well with others
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
10
10
years of professional experience
Work History
Sales Associate
Arco Ampm
Spanaway, Washington
09.2024 - 03.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Dietary Aide
Ascension St. Vincent's Riverside
Jacksonville, FL
06.2021 - 08.2024
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
Cosmetics Seasonal Temp
Adecco r@Dial
01.2021 - 05.2021
- Process payments and billing information.
- Listen to customer concerns and questions, and provide appropriate responses and solutions.
- Provide information about products, services, pricing, and features.
Customer Service Representative
ASURION INSURANCE LLC
01.2018 - 01.2020
- Assisting customers with activating and troubleshooting their devices
- Assisting customers with applications, networks, and devices
- Troubleshoot technical issues
- Educate customers about their devices and software
Service Advisor
ADT Security Systems
01.2017 - 01.2018
- Assisting customer with alarm security systems and billing for clients accounts
- Build relationships with customers.
- Presented innovative security solutions
Customer Service Representative
CONVERGYS
01.2015 - 01.2017
- Humana Medical Insurance
- Assisting and educating members on their Medicare plan
- Refilling prescriptions through company mail order
- Enrolling new members and exiting members for open enrollment
Education
HIGH SCHOOL DIPLOMA -
WASHINGTON HIGH SCHOOL
PARKLAND01.2004
Skills
- Retail experience Computer technology experience Technical support
- Sales techniques Cash handling Returns processing
- Customer service Product knowledge Customer relationship management
- Team collaboration Conflict resolution Effective communication Data entry
Timeline
Sales Associate
Arco Ampm
09.2024 - 03.2025
Dietary Aide
Ascension St. Vincent's Riverside
06.2021 - 08.2024
Cosmetics Seasonal Temp
Adecco r@Dial
01.2021 - 05.2021
Customer Service Representative
ASURION INSURANCE LLC
01.2018 - 01.2020
Service Advisor
ADT Security Systems
01.2017 - 01.2018
Customer Service Representative
CONVERGYS
01.2015 - 01.2017
HIGH SCHOOL DIPLOMA -
WASHINGTON HIGH SCHOOL
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