Logan Banks
Ravenna,OH
Summary
Driven and goal-oriented professional with a proven track record at Wholecycle Inc., excelling in customer service and inventory management. Recognized for enhancing store reputation through meticulous organization, communication, and effective teamwork. Expertise in safety equipment and a commitment to problem-solving to ensure optimal operational efficiency and high customer satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Apparel Sales Associate
Wholecycle Inc.
02.2023 - Current
- Provided expert advice on sizing, fit, materials, and care instructions for various apparel/safety items.
- Resolved customer inquiries and complaints promptly, maintaining high satisfaction rates.
- Managed inventory levels, ensuring stock availability and efficient replenishment processes.
- Enhanced store reputation by maintaining a clean, organized, and visually appealing sales floor.
- Conducted regular inventory audits to maintain accurate records of products available in the store.
- Trained new associates on sales techniques and customer service protocols.
- Collaborated with team members to create visually appealing merchandise displays.
Service Porter
Wholecycle Inc.
08.2020 - 02.2023
- Coordinated vehicle maintenance schedules to ensure optimal operational efficiency.
- Managed inventory of service tools and equipment, ensuring availability for team use.
- Assisted in training new staff on safety and operational procedures.
- Maintained cleanliness and organization of service areas to enhance workflow.
- Increased service efficiency by maintaining a clean, organized, and well-stocked workspace for technicians.
- Fostered strong communication between departments to improve service delivery times.
Education
Bachelor of Science - Public Health
Kent State University
Kent, Ohio, OH05-2027
Skills
- Goal-oriented mindset
- Problem-solving
- Specific Safety Equipment expertise
- Stock replenishment
- Teamwork and collaboration
- Customer service
- Attention to detail
- Time management
- Honest and dependable
- Reliable and responsible
- Cleaning and sanitizing
Certification
Has completed the following CITI Program courses: Responsible Conduct of Research (Curriculum Group) Social and Behavioral Responsible Conduct of Research Course 1. (Course Learner Group). As well as Students conducting no more than minimal risk research (Curriculum Group) Students - Class projects (Course Learner Group) 1 - Basic Course
Timeline
Apparel Sales Associate
Wholecycle Inc.
02.2023 - Current
Service Porter
Wholecycle Inc.
08.2020 - 02.2023
Bachelor of Science - Public Health
Kent State University