Logan Barber
Holly,MI
Summary
Dynamic professional with extensive experience in customer service, dedicated to fostering team collaboration and driving results. Proven ability to handle inquiries and resolve issues efficiently while adapting to evolving needs in fast-paced environments. Recognized for exceptional communication and problem-solving skills, consistently delivering reliable support to enhance customer satisfaction. Committed to creating positive experiences and contributing to organizational success through a proactive approach.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Commercial CSR – $18M Book of Business
Highstreet Insurance Partners
07.2025 - Current
- Review applications against policies to verify accuracy, identify discrepancies, and ensure compliance with carrier guidelines.
- Provide certificates of insurance, endorsements, and documentation to meet client and contractual requirements.
- Remarked accounts to analyze risk exposures, evaluate carrier appetite, and secure competitive terms.
- Analyzed client accounts for coverage gaps, providing tailored recommendations to improve service offerings.
- Prepare and present quotes for new business opportunities, supporting producers in risk placement and underwriting submissions.
- Manage a diverse $18M commercial book, delivering precision in policy servicing and client support.
Realtor
Exp Realty LLC
02.2024 - Current
- Client Relations: Strong communication and interpersonal skills, able to build trust and rapport with clients.
- Negotiation: Expertise in negotiating terms and closing deals that benefit all parties.
- Market Analysis: Ability to analyze and interpret real estate market data, identifying trends and opportunities.
- Sales & Marketing: Experienced in developing marketing strategies and using digital tools to promote properties.
Insurance Agent
AAA Insurance
05.2025 - 07.2025
- Developed customized insurance solutions for clients including auto, home, life, and specialty products, ensuring comprehensive coverage tailored to individual needs.
- Prospected and acquired new clients through targeted outreach, networking, and leveraging AAA's membership base.
- Delivered exceptional customer service, maintaining strong client relationships and ensuring high policy retention rates.
- Claims processes, contributing to increased client satisfaction and loyalty.
Account Manager/CSR/Producer
Valade Agency at Farm Bureau Insurance
07.2024 - 05.2025
- Sales & Business Development: Identified and pursued new business opportunities through new policies and cross-selling.
- Client Account Management: Managed a portfolio of clients, providing personalized insurance solutions, including auto, home, life, and commercial policies.
- Customer Service: Delivered high-quality customer service by addressing client inquiries, resolving concerns, and ensuring clients received the best value for their policies.
- Documentation & Reporting: Maintained accurate and up-to-date client records, policy renewals, and claims documentation. Regularly submitted reports on sales performance, client retention, and accountancy activity.
Trooper
Michigan State Police
03.2021 - 03.2024
- Enforced local, state, and federal laws by patrolling assigned areas, responding to emergencies, and conducting traffic stops.
- Conducted thorough investigations into criminal activity, collecting evidence, interviewing witnesses, and writing detailed reports.
- Collaborated with other law enforcement agencies, including Michigan State Police, to handle large-scale investigations and operations.
- Provided testimony in court as needed, presenting clear and accurate accounts of incidents.
Education
Bachelor's degree - Business
Northwood University
Midland, MI08.2026
Certification
- Michigan Real Estate license
- P/C Licensed producer
- AU-60(Associate in commercial underwriting) – In Progress
Timeline
Commercial CSR – $18M Book of Business
Highstreet Insurance Partners
07.2025 - Current
Insurance Agent
AAA Insurance
05.2025 - 07.2025
Account Manager/CSR/Producer
Valade Agency at Farm Bureau Insurance
07.2024 - 05.2025
Realtor
Exp Realty LLC
02.2024 - Current
Trooper
Michigan State Police
03.2021 - 03.2024
Bachelor's degree - Business
Northwood University
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