Logan Buriff
Fort Wright,KY
Summary
Adept at leadership and team building, I significantly enhanced Performance Automotive's profitability and customer loyalty through strategic sales initiatives and efficient multi-tasking. My tenure at Sears showcased my ability to reduce inventory shrinkage, marrying my hard skill in loss prevention with the soft skill of staff management, achieving a notable increase in resolution rates.
Overview
16
16
years of professional experience
1
1
Certification
Work History
General Manager
Performance Automotive
Cincinnati, OH
04.2024 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Implemented operational strategies and effectively built customer and employee loyalty.
Sales Manager
Performance Automotive
Cincinnati, OH
07.2019 - 04.2024
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Finance Manager
Performance Automotive
Cincinnati, OH
05.2017 - 07.2019
- Developed strong relationships with banks, credit unions, and other lending institutions to secure the best financing options for customers.
- Ensured compliance with federal regulations and company policies regarding automotive financing transactions.
- Optimized dealership revenue by identifying opportunities for additional product offerings such as extended warranties and insurance packages.
- Implemented ongoing training programs for sales staff on current financing products, incentives, and promotions.
Product Specialist
Performance Automotive
Cincinnati, OH
10.2015 - 05.2017
- Trained and provided coaching to Number junior team members.
- Conducted thorough needs assessments for each client to identify ideal vehicle matches based on preferences and budget constraints.
- Acted as a liaison between customers and the service department, ensuring smooth transitions during post-purchase vehicle maintenance appointments.
Police Officer
Village of Manchester
Manchester, OH
09.2012 - 10.2015
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Answered emergency calls for help from citizens and business owners.
- Conducted thorough investigations for various cases, leading to timely resolutions and justice served.
- Conducted witness interviews and gathered details regarding incidents to determine best course of action.
- Maintained accurate case records and documentation, ensuring proper evidence handling and information sharing among relevant parties.
Public Safety Officer
University Of Cincinnati Medical Center
Cincinnati, OH
07.2011 - 10.2015
- Maintained accurate records of incidents and actions taken during shifts, contributing to effective communication between team members and supervisors.
- Provided first aid assistance during medical emergencies, applying life-saving techniques until paramedics arrived on scene.
- Monitored surveillance systems for potential threats or suspicious behavior around critical infrastructure, reporting findings to appropriate authorities for further investigation.
- Collaborated with law enforcement agencies to share intelligence, coordinate responses, and support investigations into criminal activity.
- Secured crime scenes, gathered evidence, and questioned witnesses.
Bank Security Operations
Fifth Third Bank
Cincinnati, OH
02.2011 - 11.2011
- Served as a subject matter expert within the organization, providing guidance and advice on matters related to global security operations and risk management.
- Collaborated with IT teams to integrate security best practices into system development and operations.
- Maintained accurate records of daily activities, incidents, and relevant information pertaining to site security operations.
- Minimized loss prevention incidents by adhering to strict security protocols during shift operations and after-hours activities.
Loss Prevention Manager
Sears
Cincinnati, OH
08.2009 - 02.2011
- Analyzed data from various sources to identify patterns, trends, and areas of concern related to theft or fraud within the store environment.
- Established strong relationships with local law enforcement agencies, improving communication and collaborative efforts to prevent retail crime.
- Enhanced employee awareness of loss prevention practices by conducting regular training sessions.
- Reduced inventory shrinkage through meticulous monitoring of merchandise and thorough investigations.
- Monitored CCTV footage regularly for suspicious activity, enabling swift response to potential threats or incidents.
- Led a team of loss prevention associates, providing guidance and support in their daily tasks and responsibilities.
- Spearheaded internal investigations when necessary, preserving the integrity of the organization and protecting its assets from potential harm.
Loss Prevention Specialist
Sears
Cincinnati, OH
05.2008 - 07.2009
- Analyzed store layout for potential vulnerabilities, recommending improvements to reduce opportunities for theft.
- Responded swiftly to emergency situations within the store, ensuring customer and employee safety during incidents such as theft or disturbances.
- Conducted thorough investigations of suspected internal and external theft cases, leading to increased resolution rates.
Education
Associate Of Applied Science - Criminal Justice
Sinclair Community College
Dayton, OHOhio Police Officers Training Academy -
Butler Technology And Career Development Schools
Hamilton, OHSkills
- Leadership and team building
- Efficient multi-tasker
- Training and coaching
- Staff Management
- Customer Relationship Management
Certification
OPOTA - 2011
NCM effective leadership - 2021
NCM UCM 1 and 2 - 2022
NCM GSM 1 - 2023
Timeline
General Manager
Performance Automotive
04.2024 - Current
Sales Manager
Performance Automotive
07.2019 - 04.2024
Finance Manager
Performance Automotive
05.2017 - 07.2019
Product Specialist
Performance Automotive
10.2015 - 05.2017
Police Officer
Village of Manchester
09.2012 - 10.2015
Public Safety Officer
University Of Cincinnati Medical Center
07.2011 - 10.2015
Bank Security Operations
Fifth Third Bank
02.2011 - 11.2011
Loss Prevention Manager
Sears
08.2009 - 02.2011
Loss Prevention Specialist
Sears
05.2008 - 07.2009
Associate Of Applied Science - Criminal Justice
Sinclair Community College
Ohio Police Officers Training Academy -
Butler Technology And Career Development Schools