Summary
Overview
Work History
Education
Skills
Timeline
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Logan Cacioppo

Farmington

Summary

Results-driven Customer Service Professional with 4 years experience in fast-paced settings. Skilled in conflict resolution and communication, fostering customer satisfaction and loyalty. Recognized as a reliable team player who effectively manages challenging interactions with professionalism, leading to positive outcomes and enhanced guest experiences.

Overview

4
4
years of professional experience

Work History

Server | Host

Robintino's
01.2024 - Current
  • Demonstrated strong multitasking skills by managing tables simultaneously while maintaining timely food delivery resulting in high customer satisfaction and repeat business
  • Welcomed and seated guests with care ensuring a positive first impression and seamless dining experience
  • Oversaw reservations and coordinated with the serving staff to optimize table turnover and minimize wait times
  • Handled guest take-out orders, inquiries and complaints professionally demonstrating problem-solving skills and excellent customer care
  • Collaborated with staff and managers to complete a variety of tasks to contribute to a cohesive team environment
  • Promoted a clean positive atmosphere by maintaining the lobby and restrooms enhancing the dining experience for guests

Sales Associate

Larry H Miller Megaplex
01.2023 - 01.2024
  • Provided exceptional efficiency and customer service in a fasted-paced environment assisting customers with ticketing and concessions ensuing a positive movie experience
  • Earned recognition as a top-performing team member due to effectively managing challenging customer interactions with patience and professionalism resulting in positive resolution and guest satisfaction
  • Served as a team lead when management was not available due to demonstrating leadership qualities and high performance improving customer satisfaction and operational processes


Host | Busser | Kitchen Assistant

Mad Moose Cafe
01.2021 - 12.2021
  • Enhanced customer satisfaction by promptly greeting and seating guests, taking orders, and answering questions to ensure a positive dining experience
  • Stepped in as a server with food delivery during peak hours to ensure timely service for all guests
  • Assisted and collaborated with cooking staff to ensure accurate meal prep and decrease wait times for guests

Education

High School Diploma -

Farmington High School
Farmington, UT
05-2024

Skills

  • Customer Service
  • Communication Skills
  • Relationship Building
  • Teamwork
  • Data Entry
  • Attention to Detail
  • Multi Tasking
  • Problem - Solving
  • Technical Proficiency
  • Adaptability

Timeline

Server | Host

Robintino's
01.2024 - Current

Sales Associate

Larry H Miller Megaplex
01.2023 - 01.2024

Host | Busser | Kitchen Assistant

Mad Moose Cafe
01.2021 - 12.2021

High School Diploma -

Farmington High School

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Logan Cacioppo