Logan Chapin
Paso Robles,CA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Shift Lead
Jersey Mike's Subs
03.2021 - 03.2024
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
- Helped store management meet standards of service and quality in daily operations.
- Enhanced customer satisfaction through effective conflict resolution and prompt service.
- Established positive rapport with customers and staff members alike through strong communication skills.
Table Busser
Calcareous Vineyeards
11.2020 - 02.2021
- Bussed tables, cleared, cleaned and set tables quickly to facilitate table turns during high volume periods.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Improved customer satisfaction by efficiently clearing tables and resetting them for new guests.
- Prepared tables for new guests by resetting condiments, adding silverware and wiping down all surfaces.
- Contributed to restaurant cleanliness by sweeping floors regularly during shifts, keeping dining areas presentable.
Education
No Degree - General Education
Cuesta Community College
Paso Robles, CA.High School Diploma -
Templeton High School And Independent Learning
Templeton, CA.06.2022
Skills
- Decision-making capabilities
- Customer service focus
- Employee Training
- Guest service
- Team motivation
- Conflict Resolution
- Workplace Safety
- Technical knowledge
- Positive Attitude
- Cash Handling
- Problem-Solving
Timeline
Shift Lead
Jersey Mike's Subs
03.2021 - 03.2024
Table Busser
Calcareous Vineyeards
11.2020 - 02.2021
No Degree - General Education
Cuesta Community College
High School Diploma -
Templeton High School And Independent Learning